... Tech innovators are raising the bar in AI marketplaces for trust and integrity in data and model performance. Product leaders delivering AI solutions, who most effectively exploit AI marketplaces, will gain a competitive advantage over those who don’t. Overview Strategic Planning Assumption Analysis ...
Analyst(s): Nick Ingelbrecht | Annette Zimmermann | John Santoro | Tuong Nguyen | Aakanksha Bansal | Kara Batty
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... Generative AI is driving new threats to IT service providers’ competitive landscape. Product marketers at such providers must intensify competitive monitoring, narrow their target market focus and communicate the cumulative value of GenAI-enabled offerings to ensure go-to-market success. Overview Strategic ...
... Organizations are improving field service profitability by using AI in work planning and workforce optimization. Customer service technology leaders concerned about disruption can use this research to evaluate their organization’s scheduling maturity, and take the next steps to execute their vision. ...
... Generative AI (GenAI) is transforming technology experiences and impacting the enterprise communications life cycle. Communications service providers (CSPs) can leverage this report to grasp adoption trends, use cases, barriers and recommendations for enhancing customer experience through GenAI. Gartner ...
... The enterprise adoption rate of generative AI in China significantly lags behind global benchmarks. Data and analytics leaders should recognize the underlying challenges such as model capabilities and AI-ready data and prepare for the upcoming opportunities. Overview Introduction Impacts and Recommendations ...
... Most finance organizations lack the skills and technological maturity to activate value from AI beyond in-app productivity gains. As AI hype turns to disillusionment, tech providers can unlock value and drive retention by including finance-specific upskilling programs with their product offering. Session ...
... The EU AI Act will place new transparency, consent and disclosure obligations on organizations, while restricting high-risk uses of AI. With enforcement of some provisions looming, assurance leaders must start preparing for compliance now. Overview Conclusion Gartner Recommended Reading Note 1 Note 2 ...
Analyst(s): Lydia Clougherty Jones | David Martens | Bart Willemsen | Devanshu Mehrotra | Lauren Kornutick
... face growing stakeholder and regulatory demands to offer employee guidance on responsible use of AI. Chief compliance and ethics officers can use the following examples to learn where and how to integrate AI in their codes of conduct. Contributors Gartner Recommended Reading Endnotes Gartner Research ...
... In this episode, Richard Wieselfors, automation and AI lead at Ericsson, shares how his team was able to think big, start small and scale to deliver and measure over $500 million in business benefits. Overview Gartner Recommended Reading Gartner Research ...