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Premium Research Feb 2025
... An organization’s AI literacy level can make or break its AI investments. Knowledge must go beyond technical skills to include an understanding of AI in its business and social context. Executive leaders should make the case for a program and harness agile learning to accelerate desired outcomes. Gartner ...

Analyst(s):   Graham Waller   |   Pieter den Hamer
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Premium Research Mar 2025
... The top barriers to AI-enabled productivity are lack of training and change resistance. In this opening keynote, CIOs will learn how to build AI literacy to boost IT performance and how to partner to build an AI-ready enterprise workforce that amplifies their business impact. Overview Gartner Recommended ...

Analyst(s):   Jose Ramirez   |   Mbula Schoen   |   Miles Gibson   |   Graham Waller
Premium Research Mar 2025
... orders will fragment and upend global GenAI ecosystems with evolving AI regulatory changes. Product leaders should prepare for increased complexity in complying with AI rules, and enhance investments in partnerships and responsible AI to differentiate their GenAI offerings. Overview Strategic Planning ...

Analyst(s):   Anushree Verma   |   Roberta Cozza
Announcement April 23 2026
... from AI Some CEOs expect AI to have a negative impact on their profit models. Twenty-eight percent of CEOs surveyed said transactional revenue was most at risk from AI, as AI agents could bypass existing intermediated systems or their ability to conduct real-time pricing and negotiation. “As AI agents ...
Premium Research Mar 2025
... AI leaders are tasked with evaluating the potential benefits and costs of new generative AI investments. This research provides a framework for building total cost and value estimates for eight of the most common GenAI enterprise use cases. Overview Strategic Planning Assumptions Introduction Analysis ...

Analyst(s):   Arun Batchu   |   Birgi Tamersoy   |   Yogesh Bhatt   |   Frances Karamouzis   |   Deven Tasgaonkar   |   Rita Sallam   |   James Plath   |   Bern Elliot   |   Matt Cain   |   Nate Suda   |   Adnan Zijadic   |   Andrew Frank   |   Pri Rathnayake
Premium Research Feb 2025
... AI and AI powered agents are affecting the iPaaS, API Management and API markets significantly, providing new growth opportunities for vendors and consumers alike. Product managers can join this webinar to gain latest insights on iPaaS and API management. About the Speaker Session Description Gartner ...

Analyst(s):   John Santoro   |   Nicholas Carter
Premium Research May 2023
... The advent of generative AI marks a dramatic leap forward in the realm of automation. Application leaders responsible for customer service should partner with customer service technology vendors to evaluate and adopt the generative AI product innovations that deliver the most value in the near term. ...

Analyst(s):   Pri Rathnayake
Premium Research Sep 2024
... parties have been embedding AI capabilities in solutions for over a decade, and the EU AI Act holds enterprises responsible when they deploy those systems. This research offers sourcing, procurement and vendor management leaders guidelines for engaging third parties and addressing AI risks. Overview Strategic ...

Analyst(s):   Nader Henein   |   Luke Ellery
Research May 2025
... Research Already a Gartner client? In April, Google announced a series of AI advancements in multimodality, model rollouts, infrastructure and networking for agent AI capabilities. Private equity investors should understand how well their AI-centric PortCos can adapt to the disintermediation such integrated ...

Analyst(s):   Alastair Woolcock
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