... Effective service provision for agent AI services will require new operating models and service offerings. Tech services leaders must address organizational structures, talent and partnerships to be ready to succeed with this new opportunity. Overview Introduction Analysis Gartner Recommended Reading ...
Analyst(s): Cathy Tornbohm
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... AI-powered digital foundations will improve experience, productivity and efficiency across technologies, services, principles, processes and governance. Enterprise architects should use this research to understand how this model delivers next-generation digital solutions and outcomes. More Detail Gartner ...
... assess the potential benefits and cost of new generative AI investments. Experimentation can be done inexpensively for most use cases, but this research provides a decision framework for assessing cost and realizing value from enterprise generative AI initiatives. Overview Strategic Planning Assumptions ...
Analyst(s): Matt Cain | Pri Rathnayake | Nate Suda | Rita Sallam | James Plath | Bern Elliot | Graham Waller | Andrew Frank | Adnan Zijadic
... benefits. Use our survey data and interviews with over 60 marketing leaders to learn how CMOs prioritize use cases, invest in AI capabilities and address employee resistance to AI. Overview Conclusion Gartner Recommended Reading Gartner Research ...
... Emerging AI agents differ in capabilities, cost and reliability with unclear cost-benefit due to usage-based pricing. Customer service and support technology leaders should use this research to optimize value over cost when planning AI agent deployment to supplement their workforce. Overview Strategic ...
... Investment services leaders see great opportunity in leveraging generative AI (GenAI) to tackle some of their most pressing clinical and operational challenges. CIOs can use this presentation to learn how early adopters are deploying GenAI to inform their design and execution roadmap. Gartner Research ...
... With new model releases and additional functionality, generative AI is progressing rapidly. Here, we explore this progress, the ways it will affect procurement, and what CPOs may face in the future, because of GenAI. Overview Introduction Impacts and Recommendations Gartner Recommended Reading Gartner ...
Analyst(s): Meghan O'Doherty | Ryan Polk | Kaitlynn Sommers | Micky Keck | Cian Curtin
... AI recruitment technologies can reduce some of the costs associated with recruiting talent. CIOs can learn how Hilton used predictive applicant screening to reduce the burden of their hiring process and minimize the risks of implicit bias. Recommended by the Authors Gartner Insights Abstract ...