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Premium Research Mar 2025
... Finance leaders are reprioritizing their technology investments and planning significant investments in data analytics, AI/ML tools and GenAI platforms. Product leaders can use this cross-category analysis of new, replacement and expansion purchase plans to elevate their awareness of demand trends. ...

Analyst(s):   Garrett Astler
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Premium Research Apr 2025
... Many I&O leaders hesitate to adopt generative AI for the service desk because their ITSM data is incomplete, inconsistent or inaccurate. Learn how Sentara still leveraged retrieval-augmented generation to enable goals set by the CIO, reduce incidents, and improve self-service and productivity. Case Overview ...

Analyst(s):   Chris Laske   |   Paul Wang   |   Katy Weber
Premium Research May 2025
... increase marketing’s accountability over brand strategy in the next three to five years. Brand leaders can use this research to understand how to leverage AI to simplify their data collection process, enhance competitive analysis and efficiently draft a brand strategy. Overview Introduction Analysis Gartner ...

Analyst(s):   Julie Reeves   |   Priyanka Parthasarathi
Premium Research Dec 2024
... AI governance platforms designed to ensure compliance are largely reactive and don’t offset the increasing risk of ethical missteps. This research shows product leaders how leading GenAI startups are investing in digital ethics to get ahead of shifting customer, societal and regulatory expectations. ...

Analyst(s):   George Brocklehurst
Premium Research Feb 2025
... Determining where to start with generative AI to enhance ERM efficiency is complex because technology is evolving quickly and ERM may lack resources to run large-scale pilots. Heads of ERM can use this research to identify quick-win use cases that require limited investment. More Detail Gartner Recommended ...

Analyst(s):   Joel Backaler
Research Aug 2024
... Access Research Already a Gartner client? 会話型AI (CAI) の市場は急速に発展し、新たなソリューションが登場している。アプリケーション/ソフトウェア・エンジニアリング・リーダーは、CAIの領域を知り、ユースケースやベンダーの機能に関わる現在のトレンドに基づいて選択肢を評価するために、本マーケット・ガイドを活用されたい。 要約 市場の定義 市場の概要 市場の方向性 市場の分析 代表的なベンダー 市場に関する推奨事項 推奨リサーチ 根拠 備考1:ユースケースの特性に応じたソリューションの選択 備考2:特定ユースケース向けの追加的な機能 Gartner ...

Analyst(s):   Hironori Hayashi   |   Ken Kawabe
Premium Research Feb 2024
... Generative AI is a profound change for manufacturing operations. It will ultimately transform the human-machine interface. Until then, heads of manufacturing strategy can use this research to evaluate the technology’s risks, opportunities and potential use cases for their business. Overview Introduction ...

Analyst(s):   Simon Jacobson
Research Mar 2024
... Access Research Already a Gartner client? Just stopping by? EA teams are experiencing increasing demand to support generative AI initiatives, which require new competencies. Given how urgent and important the technology is for all organizations, chief enterprise architects must develop their architecture ...

Analyst(s):   Philip Allega   |   Andrei Razvan Sachelarescu
Premium Research Mar 2024
... For CIOs, effectively preparing for the unprecedented impact of AI on your organization’s future is now a strategic imperative. This episode of the CIO Mind podcast reveals the top trends to shape your technology investments and the best practices to scale operations for long-term success. Overview ...

Analyst(s):   Shawn Murphy   |   Arun Chandrasekaran   |   Eyad Tachwali   |   Ed Gabrys   |   Gabriela Vogel
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