... Access Research Already a Gartner client? 生成AIは、CX管理の3本の柱である「顧客の理解」「CX戦略の設定」「全社にわたる調整」のすべてを変革する。アプリケーション・リーダーは、リスクを軽減しながら、顧客と企業の価値を最大化する、生成AIのCX向けのユースケースを見極める必要がある。 要約 戦略的プランニングの仮説事項 はじめに 影響と推奨事項 推奨リサーチ 根拠 Gartner Research ...
Analyst(s): Ken Kawabe
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... Generative AI has the potential to accelerate the IT strategy creation process and to improve IT strategy quality. However, there are limitations in how GenAI is used and what it is used for. This research provides CIOs with example use cases and limitations for GenAI in creating IT strategy. Gartner ...
... semiconductor vendors can boost design innovation, offer price competitiveness and add time-to-value advantages. Product leaders targeting EVs, IoT and AI infrastructure should reevaluate their chip-supplier portfolio to gain a design advantage and improve BOM profitability. Overview Strategic Planning ...
Analyst(s): Masatsune Yamaji | Rajeev Rajput | Roger Sheng
... Access Research Already a Gartner client? Just stopping by? ナレッジの取得、共有、検索は、従業員の効率を高める上で不可欠であるにもかかわらず、ほとんどうまくいっていない。ナレッジ・マネジメントを担当するアプリケーション・リーダーは、生成AIを活用し、主要なナレッジ・マネジメントの自動化に実現可能な範囲で取り組むべきである。 要約 はじめに 影響と推奨事項 推奨リサーチ 根拠 Gartner Research ...
... Legacy code and technology debt are challenging enterprises, causing huge concerns for CIOs. Lack of documentation and skills hinder modernization efforts. GenAI offers a two-step approach to solve this. CIOs should engage vendors early, explore solutions and reduce technical debt effectively. Sessio ...
... Access Insights Already a Gartner client? Fueled by a surge in use cases, demand for large wide-use GenAI models will continue to grow aggressively in the next two to four years. Subsequently, IT spending on GenAI models will grow from $5 billion in 2024 to a staggering $39 billion by 2028. Overview For ...
Analyst(s): Arunasree Cheparthi | Radu Miclaus | Amarendra .
... and unlock the full potential of AI. Clients across the C-Level are using Gartner's proprietary AskGartner AI tool to determine how to leverage AI in their business. With more than 2,500 business and technology experts, 6,000 written insights, as well as more than 1,000 AI use cases and case studies, Gartner ...