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Premium Research Oct 2026
... Executives in AI transformation face pressures like cost-saving priorities and flat IT budgets. Strategic portfolio management offers a framework to navigate these challenges and achieve digital goals. PPM leaders and CIOs can use this presentation to deliver a compelling strategy for AI success. High-Level ...

Analyst(s):   Daniel Stang   |   Zahid Kisa
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... outcomes with AI-powered tools, on-demand insights and interactive experiences. Top questions from customer service and support leaders — and how we answer them What business outcomes can AI drive for customer service? Deliver high-value interactions and customer loyalty through AI. Where can AI generate ...
Research Aug 2026
... client? CMOs must accelerate AI use in marketing workflows to scale AI ROI, yet many hesitate to mandate AI adoption. Those that implement adoption mandates are significantly more likely to say their approach exceeds expectations. Use a mandate to create conditions for sustained AI-enabled performance. Insights ...

Analyst(s):   Michael McCune
Research Sep 2026
... Access Insights Already a Gartner client? AI applications introduce risks such as prompt injection, sensitive data leakage, and rogue agent action. Startups in AI application security offer solutions to secure and protect custom-built AI, AI agents, and models. Cybersecurity leaders can use these insights ...

Analyst(s):   Meghan Hollis   |   Dennis Xu   |   Marissa Schmidt   |   Dionisio Zumerle
Research Jul 2026
... Gartner client? Monolithic delivery models fail to scale complex agentic AI workflows. Product leaders at managed service providers should decouple operations into modular multiagent systems to de-risk and successfully deploy autonomous AI service modules. Overview Strategic Planning Assumptions Analysis ...

Analyst(s):   Khurram Shahzad   |   Pablo Arriandiaga
Premium Research Aug 2026
... Centralized guardrail enforcement creates bottlenecks in AI scaling. Guardrails as Code resolves this by decoupling rules from execution, keeping policies centrally defined but locally enforced. AI architects should use this note to deploy tiered architectures that balance oversight with developer agility ...

Analyst(s):   Wilco van Ginkel   |   Hugo Meyer
Premium Research Aug 2026
... As AI coding agents transform software development, integration teams are once again facing scrutiny over their relevance. This research demonstrates that their value extends far beyond building integrations and examines how AI-native workflows enhance integration efficiency. Insights at a Glance Strategic ...

Analyst(s):   Andrew Humphreys   |   Keith Guttridge
Research Sep 2026
... Lowendahl, Distinguished VP Analyst attending CLAIR: International Conference on Leadership & AI in Research. Gartner Recommended Reading Note 1: Task, Not Teams Note 2: Leaders Need to Develop Intuition for What AI Can Do Note 3: Epistemic Discipline Gartner Insights Abstract ...

Analyst(s):   Jan-Martin Lowendahl
Premium Research Sep 2026
... CMOs must make AI literacy a continuous, role-based capability. As AI evolves and legal, ethical and competitive pressures intensify, invest in foundational, tool-specific and hands-on training to accelerate adoption, close capability gaps and improve marketing performance. Insights at a Glance Issue ...

Analyst(s):   Amy Jenkins   |   Christy Ferguson
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