... Providing assurance over organizational use of AI is a top priority for CAEs. Benchmark peer approaches to auditing organizational AI use and the industry standards used to support those audits to inform your audit planning and coverage. Insights at a Glance Issue Context Impact Brief More Detail Gartner ...
Analyst(s): Les Beldo
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... AI initiatives often fail due to weak foundations. This research empowers IT operations specialists to modernize their processes and data quality, providing the structured framework necessary to successfully implement AI for ITSM and achieve scalable, measurable business outcomes. Overview Problem Statement ...
... Software engineering is the first major domain of knowledge work to experience AI-enabled cognitive offloading at scale. Software engineering leaders must prevent agentic AI adoption from eroding the skills required to build, understand, evaluate and evolve complex software. Insights at a Glance Strategic ...
... AI adoption in high-criticality markets stalls on liability, not accuracy. Vendors win contracts by shifting from manual review to a three-layer accountability stack: AI output, deterministic evaluation, and human risk ownership. This architecture scales trust, reduces risk, and accelerates deployments ...
... Access Insights Already a Gartner client? This journey guide supports D&A leaders with the implementation program for the transition from an AI-cautious to an AI-opportunistic enterprise, at a speed that suits the organization’s readiness, risk appetite, and cultural readiness. Strategic Planning Assumptions ...
Analyst(s): Alan D. Duncan | Soyeb Barot | Nate Novosel
... AI is a forcing function for product marketing transformation, requiring a significant focus on change management. Leaders must proactively manage changes to structure, roles, skills, and culture to ensure successful AI adoption, show value from implementation, and optimize team performance. Insights ...
... As AI agents increasingly act and communicate autonomously, heads of I&O need a governance framework for communication accountability, oversight and auditability. Without one, organizations may struggle to investigate incidents, respond to compliance challenges and defend AI-agent communications. Insights ...
... year for organizations as they incorporate AI and agents into their work. Software engineers must adopt techniques and approaches that originated in risk-tolerant startups and adapt them for use in risk-averse enterprise environments. Overview Software and AI Engineering Trends Setting Priorities Gartner ...
Analyst(s): Paige Kirk | Danny Brian | Peter Hyde | Roy Triesscheijn | Erin Khoo | Sushant Singhal | Bill Holz | Johnny Walters | Matt Brasier