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Premium Research Jan 2025
... This webinar explores how learning and development leaders can partner with business leaders to harness outcome-driven agile learning practices to build GenAI skills across the workforce. Session Description Gartner Recommended Reading Gartner Research ...

Analyst(s):   Meaghan Kelly
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Premium Research Nov 2024
... GenAI can make chatbots more user-friendly, but user satisfaction is low since users expect chatbots to fulfill requests and answer questions. I&O technical professionals can use this research to expand service desk capabilities and delight users by integrating the service catalog and knowledge base ...

Analyst(s):   Tyler Cheney
Premium Research Dec 2024
... Trend cards are used to collect and share trend data. Here, we provide trend cards for Gartner’s Tapestry research and strategic technology. IT leaders should use these cards as a basis for contextualization, inspiration for trendspotting and analysis of trends for their enterprises and IT strategy. ...

Analyst(s):   Gene Alvarez   |   Samantha Searle   |   David Sugden   |   Nick Jones
Premium Research Mar 2025
... Technology providers race to grow GenAI revenue amid hype and demand, but face undifferentiated messaging challenges. These presentation slides highlight the steps that product marketing leaders must take to identify, enhance and test their GenAI differentiation to stand out in a crowded landscape. G ...

Analyst(s):   Alan Antin
Research Jan 2025
... Access Research Already a Gartner client? D&A leaders often struggle to secure funding and buy-in for D&A governance programs because they take a governance-centric approach. D&A leaders should use this research to integrate D&A governance into critical business processes, people and technologies. Over ...

Analyst(s):   Stephen Kennedy
Premium Research Feb 2025
... The capabilities of digital tools used by buyers continue to advance, with buyers increasingly delegating purchase activities or decisions to technologies with entirely different needs to human buyers. CSOs must prepare their teams to engage with both human and machine stakeholders to stay competiti ...

Analyst(s):   Daniel Hawkyard   |   Luke Tipping
Premium Research Apr 2025
... Explore how higher education is strategically organizing for GenAI governance. This infographic illustrates key insights from the sector and evaluates implications for higher education CIOs. Overview Contributors Gartner Recommended Reading Gartner Research ...

Analyst(s):   Paul Riley   |   Tony Sheehan
Research May 2025
... Access Research Already a Gartner client? Cybersecurity’s lack of involvement is a key risk for successful GenAI deployment. More than two-thirds of midsize enterprises rate themselves as ineffective in securing GenAI tools. This research explains three cybersecurity red flags and mitigating actions t ...

Analyst(s):   Srishti Khanna   |   Patrick Long
Premium Research Jan 2025
... Co-development and progress in hardware and software have led to the evolution of interconnected and intelligent devices with enhanced capabilities. These devices are becoming more autonomous. Product leaders must leverage three key disruptions to drive product innovation and strategize the roadmap. ...

Analyst(s):   Anushree Verma   |   Gaurav Gupta   |   Jon Erensen
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