... I&O leaders’ interest in GenAI has increased due to potential benefits including improved MTTR, and streamlined operations through process augmentation and code generation, but also risks like data security and misinformation. This research covers three GenAI use cases to manage major incidents. Gart ...
Analyst(s): Pankaj Prasad
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... Many organizations in China still treat cost reduction as the main motive for D&A cloud adoption, ignoring other value propositions like agility and security. Data and analytics leaders in China can use this report to benchmark their D&A cloud journey and set a more comprehensive value proposition. O ...
... Chief audit executives can harness the most value from GenAI in their functions by brainstorming use cases with their team, evaluating them for value and feasibility, and running pilot projects before committing to full implementation. Gartner Recommended Reading Endnotes Gartner Research ...
... Incorporating GenAI into analytics solutions has evoked enthusiasm and caution among organizations. Data and analytics leaders who want to safely introduce GenAI can use this research to learn how to effectively govern its usage while improving the business value of self-service analytics. Overview In ...
... Anthropic and OpenAI have released, in preview, tools that interact with the UI, similar to RPA. Enterprise applications leaders are exploring if they can replace expensive RPA investments with computer use. This document identifies how to prepare for three possible outcomes of the technology. More D ...
... CSCOs are under pressure to demonstrate ROI from GenAI investments. Some assume more tools expand productivity possibilities, but leaders see that too many tools undermine value and focus on support instead. Use this research to refine supply chain managers’ strategy to meet teams’ GenAI needs. Overv ...
Analyst(s): Brynn Meyercord | Sam Berndt | Tess Frenzel
... Volatility, uncertainty, complexity and ambiguity are creating a challenging decision-making environment for tech CEOs. Consequently, tech CEOs must avoid their companies being “zombified” in a prolonged recession by making proactive decisions now on company strategy, talent and capital. Overview Intr ...
... GenAI has entered critical workflows across banking in the last few years, but customer-facing implementations remain rare, often due to reputational and compliance risks. CIOs can learn how ABN AMRO is mitigating these risks using a GenAI customer assistance chatbot. Case Overview Gartner Recommended ...
... Access Research Already a Gartner client? Security teams are trying to keep pace with rapid developments in GenAI in order to manage its risks and benefits. SRM leaders can use this research to identify trends in organizational adoption of — and cybersecurity’s role in securing and adopting — GenAI. Ov ...