... Explores how recent advances in AI and machine learning are reshaping the vendor ecosystem and enabling members to build and buy intelligent applications. Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Research Board Research Team
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... Explores how recent advances in AI and machine learning are reshaping the vendor ecosystem and enabling members to build and buy intelligent applications. Gartner Recommended Reading Gartner Insights Abstract ...
... Emerging technologies like generative AI (GenAI) can generate new technologies, augment or cannibalize existing tech. Tech and service providers must anticipate the impact of GenAI on products and services, and time their investment strategy accordingly. Those who do not act will risk shrinking growth ...
... Sinopec has embraced digitalization to stay competitive. Its smart factory initiative, which leverages AI and BI technologies, is designed to improve productivity and reduce cost. Sinopec reorganized IT to establish domain teams to focus on business areas, such as production and supply chain. Case Study ...
Analyst(s): Andy Rowsell-Jones | Chris Howard | Jan-Martin Lowendahl | Jennifer Mitchell | Tomas Nielsen
... This Market Guide covers important breakthrough patient financial services solutions that leverage AI/machine learning and natural-language processing within critical clinical documentation and coding processes. This research will help CIOs understand capabilities, the vendor landscape and ROI. Market ...
Analyst(s): Manav Sachdeva | Barb Mann | Vi Shaffer
... Native AI within applications and an evolved orchestration ecosystem are forming the basis of future customer service and support technologies. Application leaders supporting customer service must establish a five-year roadmap to deliver the effortless customer service experiences of the future. Analysis ...
Analyst(s): Nadine LeBlanc | Olive Huang | Steve Blood | Drew Kraus | Jim Davies | Jim Robinson | Brian Manusama | Simon Harrison
... and engagement will severely challenge enterprises. Application leaders must understand emerging trends such as new engagement channels, hype around AI and security, and critical decisions on the right level of human support. Analysis What You Need to Know Strategic Planning Assumptions Replay Prediction ...
Analyst(s): Jim Robinson | Olive Huang | Jim Davies | Bern Elliot | Nadine LeBlanc | Michael Maoz | Jenny Sussin | Brian Manusama
... uncharted waters, impacting K-12, small U.S. colleges and universities. New ways of evidencing achievement will impact course delivery and credentials. AI will see some traction in K-12 as digital resources are enhanced. These shifts will require CIOs to chart a new course. Analysis What You Need to Know ...
Analyst(s): Glenda Morgan | Robert Yanckello | Kelly Calhoun Williams | Terri-Lynn Thayer | Jan-Martin Lowendahl
... service providers — both full-service and pure-play firms — based on their capacity to construct innovative digital products using design, artificial intelligence, and complementary technological expertise. IT procurement leaders can leverage this research to evaluate and shortlist potential service partners ...
Analyst(s): Jaideep Thyagarajan | Nathan Davie | Ryan McKinney