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Research Aug 2026
... Access Insights Already a Gartner client? As AI automates tasks, CMOs must reevaluate marketing roles and address employee anxiety about how AI is changing their jobs. Create future-ready jobs that balance human and AI strengths by elevating marketing roles to archetypes whose responsibilities align ...

Analyst(s):   Kristina LaRocca-Cerrone   |   Kate Fridley
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Research Jul 2026
... Access Insights Already a Gartner client? AI adoption is more like a marathon than a short sprint. It’s important to pace your AI adoption and investments for sustained success. Enterprise value is not won through initial speed, but by mastering a three-phase transition from cautious foundation building ...

Analyst(s):   Samantha Searle   |   Gene Alvarez   |   Shanna Grafeld   |   Tsuneo Fujiwara
Research Aug 2026
... data; far fewer can use it. Heads of I&O should apply AI to data archiving and retention where missing business context and poor data access block application retirement, defensible data deletion and trusted use of archived data by enterprise AI. Insights at a Glance Strategic Planning Assumption Impact ...

Analyst(s):   Apurva Singh
Research Aug 2026
... supply chain strategy are moving beyond periodic network redesigns to continuous network refinement. AI can accelerate the analysis to improve decision-making speed and quality, but organizations must pair AI-enabled insights with human oversight to ensure strategic decisions remain practical and aligned ...

Analyst(s):   Vicky Forman
Research Sep 2026
... scale trustworthy AI, D&A leaders need to mitigate vendor lock-in by ensuring machine-readable context remains accessible across platforms. Leaders should develop an open, interoperable active metadata layer that enables intelligence to flow across the data ecosystem and supports greater AI scalability. ...

Analyst(s):   Guido De Simoni
Research Sep 2026
... investment, supply chain leaders are under pressure to deliver more value from AI. Incremental productivity gains from individual use cases are failing to meet enterprise expectations. CSCOs must define supply chain’s AI strategy or continue to see investments outpace needed returns. Why This Matters ...

Analyst(s):   Snigdha Dewal   |   Balaji Abbabatulla   |   Tess Frenzel   |   Amanda Moreno   |   Caleb Thomson   |   Carlton Sapp   |   Vas Plessas
Research Oct 2026
... Gartner client? C-suite leaders, influenced by vendor promises, media hype, and market expectations, are pressuring customer service leaders to “do AI.” However, AI is not a strategy. This four-step approach will give leaders a data-driven analysis that resets expectations and surfaces credible cost-saving ...

Analyst(s):   Patrick Quinlan   |   Emily Potosky
Research Oct 2026
... Access Insights Already a Gartner client? AI is not just a tool; it’s the existential catalyst for business and work reinvention. To realize the full value of AI, CHROs need to operate as true enterprise leaders in reevaluating organization structures, workforce strategies, governance, and culture while ...

Analyst(s):   Rebecca Lane   |   LJ Justice   |   Emily Rose McRae
Research Jul 2026
... forced leading companies to reach for extreme techniques to actively leverage adoption of AI tools for software development. Software engineering leaders struggling with AI adoption must explore these two techniques: AI dojos and token thresholds. Strategic Planning Assumptions Insights at a Glance Impact ...

Analyst(s):   Bill Blosen
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