... Already a Gartner client? As AI agents become always-on inside products, overleveraging large models quietly breaks product economics. Small language models offer an efficient and specialized execution engine for high-volume AI use cases, helping scale AI products and agentic AI without runaway cost or complexity ...
Analyst(s): Omar Ansari | Radu Miclaus | Jim Hare
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... Even if AI pilots generate strong short-term results, organizations often face difficulties preserving that value in large-scale production environments due to cost, cybersecurity, and trust risks. Leaders responsible for AI can use this tool to assess AI risks and value delivery by measuring key indicators ...
Analyst(s): Stefan Dumitrescu | Andrew Bales | JC Martel, PhD | Joel Backaler | Rita Sallam
... HR AI governance models built for individual AI use-case approval will not scale as AI becomes embedded, adaptive and autonomous across HR technology. To govern how AI will shape HR work and workforce decisions, CHROs need to build visibility, accountability and postdeployment oversight. Insights at ...
... client? Beyond encouraging employees to adopt AI tools, CHROs must ensure that AI upskilling efforts help employees actively rewire how their work gets done. Learn how Atlassian builds a continuous rhythm of AI learning to prompt employee behavioral changes with AI tools. Insights at a Glance Analysis Gartner ...
... AI is transforming credibility into a competitive discipline. Organizations need an operating model that turns credibility management from a reactive communications activity into a continuous, coordinated enterprise capability. Gartner calls this cross-functional framework TrustOps. Insights at a Glance ...
... Glean offers integrated enterprise AI search, assistants and agents. This guide helps application leaders evaluate Glean’s AI assistant capabilities and alignment with productivity, security, and cost requirements. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights ...
... As legal technology vendors shift to consumption-based AI pricing, preserving the ROI of AI use cases will increasingly depend on AI pricing literacy and effective AI cost governance. We provide a framework for general counsel to understand pricing models, identify cost drivers and negotiate safeguards ...
... Organizations using third-party AI lack consistent ways to validate vendor GRC claims. Aligned with ISO 42001, NIST AI RMF, and the EU AI Act, this toolkit provides evidence-based questions and maturity scoring for sourcing leaders to evaluate AI GRC claims without formal audits or certifications. Insights ...
... Gartner client? Healthcare providers are piloting and scaling AI at an unprecedented pace. While technology and governance are vital, AI literacy for all employees is often overlooked. Prioritizing AI literacy is essential to maximize the value of AI investments and ensure successful implementation. Insights ...