... Cut through the agentic AI hype with evidence-based guidance on where retail leaders are achieving real results today. Learn which use cases offer the highest value and feasibility, why they succeed and how capabilities such as AI-powered shopping assistants are improving customer engagement, conversion ...
Analyst(s): Robert Hetu
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... Gartner client? As AI agents increasingly shape what employees, stakeholders, and buyers see, prioritize, and act on, product marketing leaders face a new challenge. Success will depend on rethinking how they build alignment, develop talent, and influence decision making in an AI-augmented ecosystem. ...
... are running ahead with the objective of being AI-first, and software vendors across all markets are delivering agentic AI capabilities. However, D&A leaders must ensure that enterprise data and data management practices are capable of supporting agentic AI requirements, including evaluating agents for ...
Analyst(s): Mark Beyer | Ehtisham Zaidi | Roxane Edjlali | Adam Ronthal
... Access Insights Already a Gartner client? AI coding agents significantly differ in how well they meet enterprise needs and deliver value. Software engineering leaders must select agents based on expected outcomes, deployment constraints and priority use cases, then validate the best-fit options through ...
... Access Insights Already a Gartner client? As AI enables technology offerings to span more categories, workflows and use cases, buyers can struggle to understand what an offering does and when to consider it. Product marketing leaders should apply category discipline to preserve buyer understanding and ...
... Traditional change management is too slow for the pace of AI. This research introduces CIOs to culture hacks for AI — immediate, low-effort, and visible interventions that accelerate enterprise culture change to keep pace in the age of AI. Insights at a Glance Contributors Gartner Recommended Reading ...
Analyst(s): Shanna Grafeld | Jennifer Carter | Mary Mesaglio | Tori Paulman | Alicia Mullery
... Perplexity offers enterprise AI assistants as conversational tools and as dedicated agentic automation. This guide helps application leaders navigate Perplexity Enterprise for everyday AI needs and Perplexity Computer for Enterprise as an agentic platform to align capabilities, security, and costs with ...
... support leaders are eager to know which AI use cases their peers have deployed and how valuable those use cases are perceived to be. This infographic displays benchmarking data from the 2026 Gartner Technology Trends Survey about service and support leaders’ AI use-case adoption and value. Overview Gartner ...
... As enterprises deploy AI-infused models, software blends probabilistic and deterministic flows, making traditional pass/fail QA insufficient. This research delivers an RFP scorecard and negotiation playbook for heads of IT procurement to source and contract with specialized AI quality engineering services ...