... Access Insights Already a Gartner client? As AI transforms communications, leaders must evolve from content producers to strategic business partners. Learn how award-winning teams build trust, increase influence, and drive enterprise performance with insights from 200+ Gartner Marketing & Communications ...
Analyst(s): Alexandra Earl
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... Access Insights Already a Gartner client? Data disclosed to shadow AI does not sit in one place: it spreads across logs, histories, backups, and training pipelines. Cybersecurity leaders must map where personal data persists, understand what is still recoverable, what’s irreversible, and remediate before ...
Analyst(s): Antonia Roesler | Joel Backaler | Stefan Dumitrescu
... Access Insights Already a Gartner client? AI hype is driving CXOs to bypass IT, creating a dangerous recognition gap. To reclaim influence, CIOs must pivot to active co-creators. This note provides a practical framework for CIOs to engage CXOs on hands-on AI co-creation, rebuild strategic partnerships ...
Analyst(s): Carolin Zhou | Bin Li | Greg Li | Owen Chen
... IT procurement leaders face value leakage as vendors use legacy contracts to shift AI liability downstream and commercialize workflows. To stop exploitation, leaders must follow four negotiation rules, unbundle the AI triad, and establish a shared responsibility matrix across SaaS and SI deals. Insights ...
... Gartner client? Translating I&O’s AI technology investments into realized business value without risking reliability ultimately depends on internal process, people, data, and technical readiness. Heads of I&O must use this assessment to gauge their organization’s AI maturity, uncover priority gaps, and ...
... Access Insights Already a Gartner client? While enterprise buyers possess AI tools and experience, they struggle to generate enterprise-scale value. Future AI services differentiation will not come from use-case discovery or model deployment, but from helping clients redesign the decision systems, governance ...
... This research identifies and compares 14 AI use cases that will transform R&D’s approach to innovation, decision making, execution and risk management in product development activities and workflows. R&D leaders can use this research to identify AI investments that deliver the right business value and ...
Analyst(s): Alex Curry | Wallace Puckett | Svetlana Golden | Carolyn Botz
... Insights Already a Gartner client? CISOs cannot be effective partners in AI initiatives if they and their teams lack insight that is commensurate with that of other IT technologies. CISOs must set the standard for AI literacy by defining AI literacy in operational terms for their teams and setting defined goals ...
Analyst(s): Josh Murphy | Victoria Cason | Alex Michaels
... agentic AI peaks, insurers are identifying the most impactful use cases in which to deploy AI agents and determining which ones are foundational versus those that will provide radical transformational potential. This assessment identifies and analyzes the most important use cases for agentic AI to help ...