... Already a Gartner client? High AI failure rates plague AI solutions. Too often, the buyer’s environments are not well-documented, increasing the costs and causing AI solutions to not fulfill their promises. Automating the discovery of information needed to successfully deploy AI is the answer. Insights at ...
Analyst(s): Raymond Paquet | Sabine Zimmerhansl
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... Physical AI and industrial AI are accelerating the transition to AI-defined autonomy across asset-intensive industries. Technology product and service leaders that combine reusable AI assets with industry expertise can capture growth by deploying intelligent systems at scale. Insights at a Glance Strategic ...
... Gartner’s research has found that AI is delivering quantifiable business value in insurance; however, it is not supporting the top priorities of insurance C-suite executives. This note provides CIOs with a real picture of where AI is delivering business value in the insurance industry, enabling them ...
... Access Insights Already a Gartner client? AI is forcing chief sales officers to decide which SDR work to automate, which work to preserve, and where human engagement still improves buyer progress. Sales leaders must automate routine top-of-funnel tasks using AI and deploy SDRs as buyer concierges that ...
Analyst(s): Brian Petty | Greg Hessong | Alyssa Cruz | Morgan Barnes
... Already a Gartner client? Customer service leaders face intense pressure to deploy AI; however, they are frequently not achieving the ROI originally expected. This research provides actionable guidance on how to choose AI use cases that will deliver the most impact for your business based on your service ...
... Access Insights Already a Gartner client? A lower price-per-token rate does not mean an AI workload should scale. Heads of I&O should track the workload-economics measures such as cost per successful unit of AI work, evaluate commercial and capacity commitments, assess provider exit exposure and rebaseline ...
... Access Insights Already a Gartner client? The second wave of AI use cases that HR leaders are pursuing targets talent-based decision intelligence initiatives. CHROs should reference this implementation guide for the top five most-considered AI use cases in HR, so they can effectively assess, pilot, and ...
... support are often a main focus, AI also gives finance teams new ways to drive value within overlooked core finance activities. CFOs should unlock more value from underutilized data within credit, collections, contract management, and customer segmentation. Insights at a Glance AI Helps Finance Drive Value ...
... changes before AI impact is proven creates unexpected costs — rehiring on one side, underused new roles on the other. Plan headcount adjustments as a range, gradually narrow the range with evidence and finalize headcount changes once performance holds under stress. Insights at a Glance AI Eliminates, Redistributes ...