... cast a spotlight on the behavior of AI and the potential challenges to organizations. As CSCOs drive to scale agentic AI, they must understand the implications of rogue agent behavior on supply chain AI investments. This impact analysis outlines what we learned about AI behavior, the potential risk to supply ...
Analyst(s): Ken Chadwick
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... Legal technology vendors are transitioning from predictable seat-based licensing to consumption-based AI pricing. This research describes actions general counsel can take to preserve the benefits of AI while managing greater cost volatility, pricing complexity, and vendor dependencies. Insights at a Glance ...
... Access Insights Already a Gartner client? Physical AI software engineering often fails “at the seams” between perception, control, and machine learning. To ensure the delivery of reliable physical AI solutions, product leaders must organize development teams to deliver unified cross-domain software stacks ...
... Advances in generative and agentic AI are reshaping marketing performance analytics. As dashboards give way to AI-driven decision support, CMOs must rethink how they evaluate analytics technology, prioritizing context, governance and decision enablement over reporting alone. Insights at a Glance Strategic ...
... AI’s unpredictable value, cost and risk dynamics are forcing executives to rethink only using traditional assessment metrics. CFOs should augment total cost of ownership and expected ROI with risk-adjusted net present value to navigate the new economics of AI. Insights at a Glance Issue Impact More Detail ...
... AI requires context to gain insights, make decisions and take action. Yet, this context is frequently lacking because most enterprise information is unstructured content. Enterprise application leaders must integrate packaged content services into AI context platforms to act as reliable context. Insights ...
Analyst(s): Marko Sillanpaa | Jed Cawthorne | Stephen Emmott | Rachel O'Farrell | Tim Nelms
... Fresh insights on emerging trends CIOs must warn their boards about frontier AI’s credible risks, including loss of control and potentially severe harm, without giving in to apocalyptic speculation. Set clear rules for how AI can be used, who is responsible and when people must step in. Analysis Evolving ...
... Creating software with AI coding agents is critical for engineering teams looking to increase speed to market, code quality and innovation. This note guides software engineering leaders to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned ...
... The AI agent technology stack is rapidly evolving, making today’s agentic solutions tomorrow’s technical debt — an inevitable cost of innovation. Software engineering leaders should build flexible foundations to minimize technical debt and adapt quickly. Insights at a Glance Strategic Planning Assumption ...