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Research Nov 2017
... 报告摘录 影响 建议 The CIO's Journey to Artificial Intelligence: Learn Then Leap Impacts Recommendations Analysis Impacts and Recommendations Digital business is accelerating interest in AI at a pace that has left many CIOs hurrying to build an AI strategy and investment plans appropriate for their enterprise ...

Analyst(s):   Owen Chen   |   Janelle Hill
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Research Jul 2026
... Insights Already a Gartner client? Retail CIOs can use this research to understand how AI-embedded demand forecasting improves accuracy and supports revenue and margin optimization. Apply real-time, scenario-based and AI-embedded forecasting to optimize margins, support proactive decisions and automate planning ...

Analyst(s):   Jonathan Kutner
Research Jul 2026
... Access Insights Already a Gartner client? Software engineering teams are adopting AI tools unevenly due to tool sprawl, rapid AI change, review burden and risk concerns. Reduce this friction through curated developer platforms, funded peer-based learning, platform-harness engineering for coding agents ...

Analyst(s):   Aliyah Camacho   |   Luke Parker   |   Keith Holloway
Research Sep 2026
... Access Insights Already a Gartner client? Heads of I&O must contain AI use case risks to achieve meaningful returns. Use peer insight examples and lessons learned to unlock AI net value, ROI, and TCO by managing inflated expectations, agent overreach, inefficient investment, and low adoption. Insights ...

Analyst(s):   Paul Wang   |   Melanie Freeze
Research Sep 2026
... Access Insights Already a Gartner client? Enterprises commit nonrefundable AI token spend faster than governance can track it. Like gaming arcades, AI spend is nonportable. Governance depends on how tokens are played: model tiering, consumption posture and operator proficiency, which determines the value ...

Analyst(s):   James Anderson   |   Cesar Lozada   |   Robert Naegle   |   Galliopi Demetriou   |   Beleah Kollue
Research Aug 2026
... Gartner client? Customer-marketing campaigns focused on simply selling often miss the mark, while AI-scaled outreach focused on customer outcomes wins more revenue. Product marketing leaders who harness AI to quantify ROI for customers’ investments will be able to more effectively achieve growth targets ...

Analyst(s):   Maria Marino
Premium Research Sep 2026
... collaboration. New collaboration zones and operating models are required to amplify the strengths of both employees and AI. Build the foundations now to support your team as diamond structures and AI-native tiny teams take hold to accelerate output, elevate performance, and achieve ROI at scale. Insights at a ...

Analyst(s):   Nicole Greene   |   Jen Kady
Research Oct 2026
... Gartner clients have shown that CIOs need to move the board conversation beyond a speculative AI apocalypse and toward the risks already here. The CIO can convince the board to strengthen resilience against today’s AI-enabled threats and to prepare for tomorrow’s. Overview What We’re Hearing From Clients ...

Analyst(s):   Paul Furtado   |   Arun Chandrasekaran   |   Nathanael Callan   |   Gary Olliffe
Premium Research Oct 2026
... Fresh insights on emerging trends CISOs are under increasing pressure to allow AI wearable technology in the workplace, despite privacy and security concerns. They must act now to define the exceptional circumstances under which AI wearables are approved and put guardrails in place to mitigate risks from ...

Analyst(s):   Bernard Woo   |   Bart Willemsen   |   Allysa Johnson   |   Stefan Dumitrescu   |   Meghan Hollis
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