... Ungoverned proliferation of AI agents across enterprise landscapes creates agent sprawl, leading to technical debt and operational risk. This research helps application leaders decide whether to consume, combine or build agents within the SAP ecosystem as well as establish core governance principles. ...
Analyst(s): Tomas Kienast | Johan Jartelius | Ann Paul | Neha Ralhan
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... alignment across hardware, OS, and model tiers. This research identifies the architectural requirements for providers across these tiers to scale on-device AI. Insights at a Glance Strategic Planning Assumption Issue Impact Implications Gartner Recommended Reading Gartner Insights Abstract ...
... Outdated leadership success criteria are a liability in AI-enabled organizations, undermining adoption, ROI, and team effectiveness. CHROs must redefine leadership success criteria by assessing leaders’ ability to think beyond linear progress, apply algorithmic judgment, and lead with a human-centered ...
... Up to 37% productivity gains from AI agents can unlock significant capacity across D&A workflows. How that capacity is used matters: organizations that redeploy it effectively report greater D&A cost-efficiency, even when operating costs increase or remain unchanged. Insights at a Glance Strategic Planning ...
... AI enables product marketing leaders to analyze buyer-seller conversations at unprecedented scale and speed. Conversation intelligence reveals where messaging is adopted, adapted or ignored by sellers — and how buyers respond — giving product marketers in-market evidence to refine messaging. Insights ...
Analyst(s): Dan Gottlieb | Brooke Grimes | Liz Pellegrini
... Access Insights Already a Gartner client? Organizations increasingly rely on managers to help teams navigate continuous disruption and AI-enabled work. As manager expectations evolve, organizations can improve manager effectiveness by defining, reinforcing and rewarding the behaviors that drive success ...
... Access Insights Already a Gartner client? Finance and accounting BPO providers are evolving from transaction-focused service delivery toward AI-enabled operations. CFOs should prioritize providers’ ability to orchestrate processes, strengthen governance, and continuously transform and scale finance operations ...
... insights on emerging trends Government CIOs must prepare for the flood of service requests that always-on agents will enable. OpenAI’s dots put accessible AI agents in constituents’ hands and are an opportunity to expand government digital services, but this accessibility also threatens to overwhelm those ...
Analyst(s): Whit Andrews | Mike Shevlin | Ripley Hunter | Robert Stoneman
... requirements will shift from model oversight to decision accountability, achieved via decision provenance. Tech providers that lack decision provenance in their AI governance stack by the end of 2027 risk chasing competitors and losing market share. Overview Strategic Planning Assumptions Analysis Gartner Recommended ...