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Premium Research Sep 2026
... Executive leaders need to scale AI to realize its potential value, but shifting from “ready to fail” to “ready to scale” requires them to close three risk gaps upfront and in production: cost, cybersecurity, and trustworthiness. Miss one, and you miss protecting the value you’re trying to create. Insights ...

Analyst(s):   Rita Sallam
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Premium Research Sep 2026
... AI agents have all the hype, but how will they affect I&O? This excerpt from the keynote of the 2025 IOCS conference series helps I&O technical professionals find what’s true in the hype: real use cases, the role of continuous operations and platform engineering, and your one-year roadmap to success. ...

Analyst(s):   Paul Delory   |   Autumn Stanish
Research Oct 2026
... Access Insights Already a Gartner client? In light of recent rogue AI behavior, some advanced agentic systems should be considered ungovernable by CSCOs, and therefore unsafe investments for supply chain. This research will help CSCOs understand why effective oversight of advanced agentic systems is ...

Analyst(s):   Carlton Sapp   |   Tess Frenzel
Research Oct 2026
... Access Insights Already a Gartner client? Organizations frequently misjudge the postdeployment complexity of conversational AI agents and overlook the value of blended deployment strategies. Enterprise application leaders should balance custom-developed and vendor-provided solutions to maximize operational ...

Analyst(s):   Whit Andrews   |   Justin Tung   |   Gabriele Rigon   |   Bern Elliot
Research Sep 2026
... Access Insights Already a Gartner client? R&D can fail to secure AI funding by focusing solely on efficiency use cases. AI presents an opportunity to accelerate the rate of invention and discovery, effectively shifting R&D economics to the front end. Heads of R&D must rebalance investments to drive product-led ...

Analyst(s):   Svetlana Golden   |   Carolyn Botz
Premium Research Sep 2026
... The AI “slopverse” represents a threat to both cyber and enterprise value realization. CISOs must balance innovation with cost management to mitigate costly failures and enhance ROI. Insights at a Glance The AI “Slopverse” CISO Impact Implications Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   William Candrick
Premium Research Sep 2026
... Most HR functions are using AI to drive productivity, but high-performing HR functions manage AI investments, use cases, and capabilities differently. These insights demonstrate how high-performing HR functions fund, govern, and use AI to increase impact and expand HR’s strategic capacity. Overview ...

Analyst(s):   Rachel Juley
Premium Research Jul 2026
... AI lets employees build capabilities faster than organizations can absorb them. CIOs who treat the resulting friction only as a nuisance risk missing scarce AI talent. Learn how to identify, govern and develop AI builders without suppressing responsible innovation. Insights at a Glance Issue Impact ...

Analyst(s):   Lori Blickensderfer   |   Bill Blosen   |   Chris Howard   |   Tori Paulman   |   Shawn Murphy   |   Jaime Capella   |   Val Sribar   |   Kevin Smith
Premium Research Aug 2026
... AI costs extend beyond models, tokens and infrastructure. CIOs must identify the technology, people and process drivers that shape total AI cost and influence architecture, governance, reuse and scaling decisions. Insights at a Glance Issue Impact Implications Contributors Gartner Recommended Reading ...

Analyst(s):   Lauren Wheatley   |   Akanksha Pandey   |   Chris Ganly   |   Nate Suda
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