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Premium Research Sep 2026
... There’s a clear buying divide in enterprise AI that exposes two distinct cohorts — characterized by divergent aspirations for AI impact. By interpreting their what, why and who signals, high-tech executives can gain competitive advantage by adapting GTM strategies for each cohort. Insights at a Glance ...

Analyst(s):   Kevin Lindsay
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Research Sep 2026
... Already a Gartner client? AI makes social engineering more persuasive and scalable, increasing impersonation risks. CISOs must respond by engineering verification into high-risk transactions, reinforcing identity assurance, and preparing security operations to detect and counter AI-mediated attacks. Insights ...

Analyst(s):   Alex Michaels   |   Craig Porter
Premium Research Aug 2026
... on emerging trends CISOs should treat NIST’s new guidance for AI-assisted compliance as an initial step toward helping resource-constrained teams begin their CSF 2.0 journey. While these tools provide a valuable ignition point, generative AI must not be relied upon to draft cybersecurity strategies. Overview ...

Analyst(s):   Nader Henein   |   Tisha Bhambry
Premium Research Sep 2026
... Sovereign AI is shifting from data residency to control of compute capacity, creating geopolitical and infrastructure risks for enterprises. Heads of I&O must plan sovereign cloud and AI factory strategies to secure GPUs, power and networking while managing cost and compliance. Insights at a Glance ...

Analyst(s):   Enrique Castera
Research Nov 2017
... 报告摘录 影响 建议 The CIO's Journey to Artificial Intelligence: Learn Then Leap Impacts Recommendations Analysis Impacts and Recommendations Digital business is accelerating interest in AI at a pace that has left many CIOs hurrying to build an AI strategy and investment plans appropriate for their enterprise ...

Analyst(s):   Owen Chen   |   Janelle Hill
Premium Research Jul 2026
... Fifty-nine percent of customer service teams will pursue agentic AI in the next 12 months. Those exploring the technology will find a fragmented market. Choosing the wrong route risks agent sprawl, vendor lock-in and rising costs. Service leaders should use this note to select the right route for their ...

Analyst(s):   Brett Overbey   |   Kim Hedlin   |   Daniel O'Sullivan
Research Aug 2026
... Access Insights Already a Gartner client? The growth of agentic AI is extremely disruptive for IT providers and catastrophic for some. Many will, however, adapt and flourish over time. CPOs must prepare for imminent and potentially damaging IT provider instability and pursue longer-term adoption of agentic-driven ...

Analyst(s):   Sundar Viswanathan   |   Alan Stanley   |   Pete Adamo
Research Sep 2026
... than retreating defensively, they are pursuing an investment-led growth strategy underpinned by higher M&A, transformation-oriented capex and expanding AI budgets. Headcount reductions and productivity gains are expected to offset these investments. Insights at a Glance Analysis Gartner Recommended Reading ...

Analyst(s):   Vaughan Archer
Research Sep 2026
... Access Insights Already a Gartner client? The market for AI agents in HR now spans many different parts of the employee life cycle, with offerings from both traditional and nontraditional HR technology vendors. CHROs and their teams should carefully assess which solutions best fit their functional scope ...

Analyst(s):   Ranadip Chandra   |   Eser Rizaoglu
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