... Understand the implications of Agentic AI for government service delivery and operations •Identify emerging technology trends shaping government priorities in 2027 and beyond Government leaders are navigating accelerating technological change, growing pressure to adopt AI, evolving cybersecurity threats and ...
Analyst(s): Dean Lacheca
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... GC must make AI governance agent-ready by updating acceptable use policies, restricting access to high-risk agents and working with AI governance operations to align runtime enforcement to legal and compliance risks to minimize exposure to regulatory action, financial liability and reputational damage ...
... stalwart services organization, IBM has positioned itself to overcome this shift with a unique blend of reusable software assets, its AI heritage, and a vast portfolio of AI capabilities. Insights at a Glance Strategic Planning Assumption Issue Impact More Detail Gartner Recommended Reading Gartner Insights ...
... Access Insights Already a Gartner client? Customer AI cost volatility presents a major monetization opportunity for services tech CEOs. Launching AI FinOps-managed services with real-time metering and autonomous remediation can reduce clients’ AI spend by 35% to 40% while securing significant new recurring ...
... enterprise architecture must assume authority over AI architecture by regulating shadow AI through robust enterprise strategies and controls. This research examines shadow AI and the expansion of AI agent sprawl, providing methods to manage and utilize shadow AI effectively. Insights at a Glance Strategic Planning ...
... CHROs face pressure to drive AI adoption and realize value, yet 47% of employees who are expected to use AI at work are resistant. This research helps CHROs pinpoint the true differentiator for AI value — positive AI sentiment — and adjust their strategy to realize AI ROI. Insights at a Glance Issue ...
... While finance’s AI technological and AI operational maturity can develop separately, value realization depends upon simultaneous advancement. CFOs should use Gartner’s Finance AI Maturity Model to evaluate their progress and build the optimal framework for advancing finance’s AI capabilities. Insights ...
... engineering, such as limiting the blast radius, CISOs can promote agile AI experimentation. Cybersecurity leaders must secure the AI development pipeline and related data pipelines from prototyping to production to safeguard AI innovation. Insights at a Glance Impact Brief Actions Cautions How to Execute ...