... Access Insights Already a Gartner client? Deloitte’s experience expertise, digital product engineering, agentic operations and change management make it the front-runner in the intelligent products and services innovation services race. Competitors can close the gap by broadening marketing agency-only ...
Analyst(s): Brendan Williams | Robert Brown
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... Gartner First Takes Fresh insights on emerging trends Heads of IT procurement should expect 12% or higher pricing at future renewal and greater licensing complexity resulting from Salesforce’s Agentforce Sales, Service, and Industry edition repackaging that expands consumption-based capabilities and p ...
Analyst(s): Jo Liversidge | Tad Travis | Rebecca Martin | Quintin Casper | Hannah Decker
... Access Insights Already a Gartner client? TypeSafe’s Jev and other general-purpose classifier models are specialized “System One” decision engines that select from predefined choices or schemas and return probabilities. Product leaders building agentic systems should evaluate them for routing, approva ...
Analyst(s): Ray Valdes | J.P. Thompson | Gary Olliffe | Jaiguru Thevar
... In global AI’s geopolitical realignment, U.S. AI companies (e.g., OpenAI, Anthropic, Google) dominate the frontier of LLM development, while Europe frames AI as a matter of strategic sovereignty. Application leaders considering alternatives to the U.S. AI giants will benefit from this research. Insights ...
... a Gartner client? The lack of visibility and governance capabilities will impact the adoption of AI being adopted into enterprise production use. Solutions that deliver robust auditing capabilities for AI will satisfy a widespread market need. Overview Analysis Gartner Recommended Reading Gartner Insights ...
Analyst(s): Lauren Kornutick | Antonia Roesler | Ted Ernst
... Access Insights Already a Gartner client? Fragmented AI point solutions are becoming obsolete as physical and digital domains unify. To avoid irrelevance, the product leader must use convergent AI to seamlessly connect isolated operational systems. Overview Strategic Planning Assumption Analysis Gartner ...
... Advancements in AI capabilities require adaptable operating models that leverage the best of both human and machine intelligence. Members must manage a wider variance both in how work gets done and what sorts of value are now possible to deliver with data, analytics, and AI. Acknowledgments Gartner Insights ...
... Retail AI services buying is moving upstream. Product leaders must shift from selling capabilities to shaping use cases and proving impact before formal evaluation begins, as AI tools increasingly structure and standardize how providers are discovered and assessed. Insights at a Glance Issue Context ...
... client? Agentic AI promises transformative enterprise productivity, but scalability is severely bottlenecked by agent sprawl, fragmented data, complex integrations, and security risks. Product leaders must implement orchestration layers with behavioral guardrails to deploy agentic AI safely at enterprise ...
Analyst(s): Alfredo Ramirez IV | Ethan Cai | Christine Tenneson | Aakanksha Bansal | Kiumarse Zamanian