... Access Insights Already a Gartner client? The AI services market is forecast to grow 34.2% in 2026, reaching $1.26 trillion in 2030. As embedded AI functionality becomes the norm, indirect AI services will account for over 50% of spending from 2028. AI is shifting from being a stand-alone offering to ...
Analyst(s): Kay Arnott
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... AI is transforming warehouse operations, with trends such as agents and physical AI set to redefine operational priorities and cross-functional workflows. Monitoring these advancements will enable supply chain leaders to drive responsible innovation and position their organizations for future success ...
... The central cybersecurity decision CIOs and CISOs need to make is not whether to use new AI, but how to operationalize it rapidly and broadly. Organizations that are not AI-first in cybersecurity by 2030 will not be secure. Insights at a Glance Issue Impact More Detail Contributors Gartner Recommended ...
Analyst(s): Christopher Mixter | Kristin Moyer | Richard Addiscott
... AI is everywhere, yet only 19% of organizations are achieving meaningful ROI from their investments. The key barrier is that AI implementation strategies aren’t sufficiently grounded in redesigning work. There are four stages CHROs should follow to build a best-in-class work redesign capability. Insights ...
... experiencing a renaissance, as customers seek predictable costs for AI, and vendors drive adoption. Sourcing, procurement and vendor management leaders must negotiate appropriate terms and guardrails before signing contracts for unlimited use with an AI flavor. Insights at a Glance Strategic Planning Assumption ...
... AI is exposing and amplifying friction points in the IT operating model, slowing AI deployment and risking ROI. CIOs must urgently redesign how IT operates, using points of friction as triggers to reset ownership, funding, skills and ways of working. Insights at a Glance Issue Impact IT Operating Model ...
... management decisions based on outdated assumptions that no longer reflect how work, governance or AI systems operate. This research identifies the myths driving these decisions and explains how to reset strategies for AI readiness. Insights at a Glance Issue Impact More Detail Contributors Gartner Recommended ...
... The future of AI data centers will be shaped by a complex interplay of rapid digital expansion, emerging resource constraints, and evolving regulatory pressures. Heads of I&O must proactively strategize how to afford and operationalize AI in each potential scenario. Insights at a Glance Strategic Planning ...
Analyst(s): Paul Wang | Autumn Stanish | Mark Jaggers | Henrique Cecci
... Already a Gartner client? CHROs who fail to address AI governance in HR risk compliance failures, ethical dilemmas, diminished employee trust, and inconsistent business outcomes. Use this resource guide to identify critical activities for developing AI governance and risk management capabilities for the ...