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Research May 2026
... Access Insights Already a Gartner client? The AI platforms market expanded rapidly in 2025 as leading vendors consolidated their positions. Growth was fueled by surging enterprise demand for unified AI development, agentic and multimodal capabilities, and the integration of fragmented tools into comprehensive ...

Analyst(s):   Varsha Mehta   |   Rahul Yadav   |   Nimit Bali
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Premium Research Jul 2026
... Agentic AI initiatives in enterprise applications underperform when automation is fragmented or weak. This research helps application architects design and strengthen automation as a governed execution layer that enables reliable agent behavior. Overview Analysis Recommendations Conclusion Gartner Recommended ...

Analyst(s):   Mike Levisay   |   Arthur Villa   |   Ilona Hansen
Research May 2026
... Access Insights Already a Gartner client? Software engineering leaders are failing to capture AI’s full value by narrowly focusing on speed and efficiency. Use Gartner’s AI Value Pyramid to direct AI-enabled capacity toward business impact through innovation, agility, and new opportunities. Insights ...

Analyst(s):   Miriam Colman   |   C.A. Swan   |   Tigran Egiazarov   |   Frank O'Connor   |   Luke Parker   |   Keith Holloway   |   Brian Minning
Research May 2026
... client? Generative AI models outpaced market growth as demand surged, while AI platforms grew steadily. Hyperscalers and specialized labs leveraged cloud footprints and brand equity to gain share. The key future opportunity is the integration of advanced capabilities like agentic AI and multimodal applications ...

Analyst(s):   Nimit Bali   |   Radu Miclaus   |   Arunasree Cheparthi   |   Varsha Mehta   |   Rahul Yadav
Premium Research Apr 2026
... The AI job apocalypse narrative claims that AI will wipe out jobs, crater wages, and dry up spending. However, economic history and enterprises’ activities right now indicate that AI is triggering a transformation — not an end. CIOs must prepare effectively, approaching it like shockwave realists. Insights ...

Analyst(s):   Jeff Cribbs   |   Helen Poitevin   |   Brook Selassie
Research Jul 2026
... Access Insights Already a Gartner client? Rapid AI adoption outpaces traditional governance, exposing organizations to severe risks. To scale AI responsibly, CIOs must evolve the AI council’s goal at each maturity phase, shifting from foundational controls to enabling enterprisewide deployment, value ...

Analyst(s):   Neha Kumar   |   Neil Osmond
Research Jun 2026
... Access Insights Already a Gartner client? ERP vendors are introducing AI-driven and agentic capabilities that are changing how ERP processes are executed and managed. Users increasingly define intent and supervise outcomes, while intuitive AI-enabled interfaces expand access to ERP beyond traditional user ...

Analyst(s):   Dixie John   |   Tomas Kienast   |   Johan Jartelius
Premium Research Jul 2026
... CRM architects require new skills to implement the autonomous, action-oriented agentic AI systems in their CRM platforms. This research outlines the most critical emerging skills to help them remain effective in this environment. Overview Analysis Recommendations Conclusion Gartner Recommended Reading ...

Analyst(s):   Aditya Sawant
Premium Research Apr 2026
... Rapid adoption of AI among enterprises creates the need for data management software and sufficient sources of data. Vendors must educate enterprises about the need for data management and synthetic data’s reliability and utility. Insights at a Glance Gartner Recommended Reading Notes Gartner Insights ...

Analyst(s):   Annette Zimmermann   |   Vibha Chitkara   |   Kay Arnott   |   Tuong Nguyen   |   Sharat Menon   |   Peter Middleton   |   Anna Griffen
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