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Premium Research Apr 2026
... procurement technology vendors are developing AI capabilities for their solutions at a rapid pace, some organizations are building their own AI capabilities to more closely address their needs. CPOs can use this research to understand when to buy, build or blend AI. Insights at a Glance Issue Impact Implications ...

Analyst(s):   Magnus Bergfors
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Research Jun 2026
... Gartner client? HR investment in AI is accelerating, but typical HR budgeting approaches are incompatible with the consumption-based variability of AI costs such as usage, scale and integrations. Discover how CHROs can restructure their budgets to align with the stages of AI adoption for sustainable funding ...

Analyst(s):   Lydia Wu   |   Bestin Samuel
Premium Research Jun 2026
... Addressing inclusion gaps in AI strategy can amplify performance and growth; however, AI’s impact on inclusion is complex. This research extends beyond algorithmic bias in talent decisions to focus on balancing AI-driven efficiencies with protecting employees’ day-to-day experience of inclusion. Insights ...

Analyst(s):   Kayla Velnoskey   |   Trisha Rai
Research Jun 2026
... Access Insights Already a Gartner client? Mature AI-augmented low-code implementation unlocks better AI outcomes. Assess your AI-augmented low-code maturity across seven criteria and build a time-bound plan to strengthen governance and increase delivery readiness. Insights at a Glance Impact Actions ...

Analyst(s):   Prasanna Lakshmi Narasimha   |   Adrian Leow   |   Kelli Smith   |   Mukul Saha
Research Jul 2026
... Hype Cycle helps CIOs and AI leaders navigate innovations affecting the discipline of AI governance, including operating model, emerging risks, policies and guardrails. It will also enable AI governance organizations to deal with the explosive adoption of generative and agentic AI. Strategic Planning Assumptions ...

Analyst(s):   Svetlana Sicular   |   Sumit Agarwal   |   Var Shankar   |   Lauren Kornutick
Research Apr 2026
... Access Insights Already a Gartner client? Agentification with AI is about judgment, not automation. CIOs must resist blanket AI-first deployment across all business work and instead introduce agents only where decision complexity justifies autonomy, after accountability and risk management have been ...

Analyst(s):   Neil Osmond   |   Stewart Buchanan   |   Sarah Watt
Research Jun 2026
... analytics governance allows human and AI workflows to produce conflicting insights, undermining business decisions. D&A leaders can use this research to build a trust model for metrics to establish business-led accountability, certify logic, and ensure trusted AI outputs. Insights at a Glance Strategic ...

Analyst(s):   Lulu Wang
Premium Research May 2026
... As AI shapes how customers evaluate and interact with brands, trust is increasingly formed before direct engagement. CMOs must decide where automation drives value and where human accountability is required. The brand trust bridge provides a practical decision model, anchored in four interventions — ...

Analyst(s):   Stacia Gowens
Research May 2026
... Already a Gartner client? In an AI era marked by HR budget constraints, HR must demonstrably prove and improve impact and fiscal discipline. Cutting operational waste is not enough, CHROs need a strategy that not only creates cost savings but value through embracing AI alignment to evolving enterprise ...

Analyst(s):   Duncan Harris
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