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Research Jul 2026
... Enterprises can reimagine any process and team using 12 AI reimagine building blocks. Using these blocks helps redesign both process execution and outcomes for AI and can be applied by multidisciplinary teams in workshops, discussions, or hackathons to drive AI-powered innovation. Insights at a Glance Impact ...

Analyst(s):   Rajesh Kandaswamy   |   Alicia Mullery   |   Hung LeHong   |   Kristin Moyer   |   Kabeh Vaziri   |   Mary Mesaglio   |   Eyad Tachwali   |   Janelle Hill
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Research Jul 2026
... Gartner client? High AI usage metrics alone lead to false confidence and fail to show organizational readiness required for repeatable business value. CIOs and AI leaders must use these three KPI practices to track KPIs that reveal barriers and drive accountable, enterprisewide AI transformation. Insights ...

Analyst(s):   Sneha Ayyar   |   Vimarsh Bakaya   |   Gladys Yeo   |   Eyad Tachwali   |   Anthony Mullen
Research Jul 2026
... Access Insights Already a Gartner client? AI adoption is more like a marathon than a short sprint. It’s important to pace your AI adoption and investments for sustained success. Enterprise value is not won through initial speed, but by mastering a three-phase transition from cautious foundation building ...

Analyst(s):   Samantha Searle   |   Gene Alvarez   |   Shanna Grafeld   |   Tsuneo Fujiwara
Research Apr 2026
... evolve to enable autonomous business, closing skills gaps is a major challenge in workforce planning. Heads of I&O must mandate an AI-powered IT skills inventory and AI governance framework to ensure employees stay current and ready for future demands. Insights at a Glance Strategic Planning Assumptions ...

Analyst(s):   Melanie Freeze
Research Jun 2026
... client? Third-party support can accelerate the success of data and AI literacy training programs, offering expertise via new delivery models and platforms. Data and analytics leaders can use these criteria to identify and select the data and AI literacy educational content and services that deliver the most ...

Analyst(s):   Georgia O'Callaghan   |   Pieter den Hamer   |   Alan D. Duncan
Premium Research May 2026
... Smart physical world and physical AI are transforming autonomous operations, merging digital and physical realms. CIOs must focus on robust security, governance, and adaptability for safe, transparent, and resilient business outcomes. Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Marty Resnick
Research Apr 2026
... multiple viable candidates for AI agent orchestration — including BOAT, BPA, AI agent platforms, iPaaS, and open-source frameworks. Once orchestration patterns and authority boundaries are defined, leaders must apply a structured scoring framework to select the right AI agent orchestration platform. ...

Analyst(s):   Saikat Ray   |   Arthur Villa   |   Vuk Janosevic   |   Adam Briggs
Premium Research Jun 2026
... As rapid enterprise AI adoption transforms work at both the organizational and the legal department level, current legal department structures will not hold. Leading GC will make targeted structural changes to ensure that legal can support the organization’s AI transformation objectives, manage new risks ...

Analyst(s):   Roxanne Rogers
Research May 2026
... client? Most organizations deploy AI into existing workflows, resulting in isolated projects and marginal gains that fail to scale. CIOs and AI leaders can use this research to learn how to fundamentally redesign core business processes and value streams to unlock AI’s full transformative potential. Insights ...

Analyst(s):   Sneha Ayyar   |   Eyad Tachwali   |   Erick Brethenoux   |   Gladys Yeo
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