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Research Jun 2026
... Access Insights Already a Gartner client? As AI becomes the primary interface between sales and information, product marketing leaders must rearchitect sales enablement content for AI retrieval and activation. Those who build AI-ready content will reach sellers when it matters most. Those who don’t will ...

Analyst(s):   Liz Pellegrini
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Research Jul 2026
... a Gartner client? Uncontrolled AI token use drives cost volatility. This research extends beyond pricing optimization and traditional FinOps to define a control architecture and operating model in three steps. Heads of IT procurement should adopt these steps to govern AI consumption, improve cost predictability ...

Analyst(s):   Rajib Gupta   |   Sundar Viswanathan
Research Jul 2026
... Access Insights Already a Gartner client? To speed AI adoption at scale throughout finance, CFOs must tackle impediments including employee skill gaps, mistrust of AI, and entrenched ways of working. CFOs should embed AI learning directly into finance employees’ work, rather than relying on course-based ...

Analyst(s):   Hilary Richards
Premium Research Jul 2026
... infrastructure for AI are growing in popularity, expanding beyond AI-native firms and model providers. Heads of I&O can use this research to evaluate the actual maturity of the self-proclaimed “NeoClouds” for their enterprise needs. Insights at a Glance Strategic Planning Assumption AI Requires Reimagining ...

Analyst(s):   Dennis Smith   |   Wataru Katsurashima   |   Alessandro Galimberti   |   Ed Anderson   |   Carolin Zhou   |   Ashish Banerjee
Premium Research Jun 2026
... The Gartner AI Maturity and Organizational Mandates for 2026 Survey reveals how midsize enterprises are investing and organizing to use AI in their organizations. CIOs and AI leaders should use these insights to quickly benchmark their AI efforts against their peers. Overview Gartner Recommended Reading ...

Analyst(s):   Roger Caleya   |   Neha Dixit   |   Alys Woodward
Research Jun 2026
... Access Insights Already a Gartner client? Edge AI is gaining attention in China as business and IT leaders seek solutions for real-time AI needs that traditional cloud and data centers cannot address. Yet, many deployments fall short of expectations. This report highlights common challenges and pitfalls ...

Analyst(s):   Sushovan Mukhopadhyay   |   Leo Li
Research Apr 2026
... be complex and difficult to implement, while the IT services market shows rapid convergence of AI with experience management to enable real-time, predictive insights. Use this note as a playbook to apply AI at every step of the XLA life cycle. Insights at a Glance Strategic Planning Assumptions Impact ...

Analyst(s):   Karl Rosander   |   Matt Baldino
Research Jun 2026
... The future value of Communications won’t come from incremental AI efficiencies alone, but rather from a shift in how Communications creates, delivers, and proves business value. Heads of Communications must lead the evolution to an AI-enabled operating model that transforms how value is created. Why ...

Analyst(s):   Patryck Allen   |   Paul Catherwood
Research May 2026
... SPVM leaders struggle with AI “silent failures,” where models maintain uptime but degrade in accuracy, fairness, or reliability without triggering traditional alerts. Use these practices to establish a proactive performance control framework for AI, audit embedded “shadow AI” across the vendor supply ...

Analyst(s):   Nathan Davie   |   Matt Baldino   |   Rajib Gupta
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