... Access Insights Already a Gartner client? CHROs face pressure to ensure organizational AI investments lead to cost savings and capacity gains. This research shows CHROs how to shape AI investments upfront by aligning on change and balancing capacity potential with talent feasibility. Insights at a Glance ...
Analyst(s): Katie Sutherland | Shayla Combs
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... AI is changing how work in total rewards is performed, shifting roles from execution to insight generation, product design, and governance. These insights enable CHROs to redesign roles and ensure total rewards functions generate value and strategic impact through human-AI collaboration. Insights at ...
... AI is rapidly automating HRBP operational work, leaving HRBPs unprepared for the judgment-heavy demands that remain. This research helps CHROs craft a deliberate approach to upskilling HRBPs so they develop strategic judgment at scale before AI acceleration outpaces capability development. Insights at ...
... Chinese AI providers are increasingly making their AI tokens available to global enterprises. Global CIOs should leverage them not just as a credible cost-performance alternative, but to ensure model diversity, mitigate vendor-lock in and supply chain disruptions, and optimize for regional coverage. ...
... Agentic AI has changed your enterprise application strategy, life cycle, and modernization practices. Before rushing to implement AI agents, heads of applications should use a new framework: map business capabilities to AI, use Gartner Pace Layers, and apply AIR layer models. Insights at a Glance Issue ...
Analyst(s): Jason Wong | Tad Travis | Andrew Gianni
... AI is disrupting the technology funding model, leaving CIOs to absorb costs while value is realized elsewhere. This mismatch distorts investment decisions and risks scaling AI that consumes budget without delivering value. Aligning CIO-CFO understanding improves how the business funds and prioritizes ...
Analyst(s): Galliopi Demetriou | Neha Dixit | Akanksha Pandey
... Evidence emerged yesterday of the first AI-driven cyberattack on a wide range of government entities, including a water utility. Though it eventually failed, it is a warning to all CISOs to focus on foundational security controls instead of focusing on AI to defend against AI. Overview Analysis Gartner Recommended ...
Analyst(s): Eric Grenier | Katell Thielemann | Meghan Hollis
... Without comprehensive operational context, AI agents cannot act reliably or deliver business value. This case study shows leaders responsible for AI how to iteratively build an enterprise context platform on existing data assets to safely and efficiently scale agentic AI. Insights at a Glance Strategic Planning ...
... Access Insights Already a Gartner client? AI is dismantling professional technology and consulting services operating models and organizational structures. Firms have adapted their current business models to AI by adding tools and training. Getting full value from AI for their clients and themselves will ...
Analyst(s): Eric Goodness | Katie Gove | Matthew Brown | Mark McDonald