... Agentic AI has changed your enterprise application strategy, life cycle, and modernization practices. Before rushing to implement AI agents, heads of applications should use a new framework: map business capabilities to AI, use Gartner Pace Layers, and apply AIR layer models. Insights at a Glance Issue ...
Analyst(s): Jason Wong | Tad Travis | Andrew Gianni
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... Access Insights Already a Gartner client? AI is dismantling professional technology and consulting services operating models and organizational structures. Firms have adapted their current business models to AI by adding tools and training. Getting full value from AI for their clients and themselves will ...
Analyst(s): Eric Goodness | Katie Gove | Matthew Brown | Mark McDonald
... from AI are increasingly asymmetric. Some companies are pulling ahead, seeing significant and compounding gains from AI. Others are largely stalled in early deployment phases. This research examines how breakaway firms are building an ecosystem that enables them to extract more value from their AI investments ...
Analyst(s): Matthew Charlet | Clement Christensen | Tamara Shipley
... Access Insights Already a Gartner client? The future of generative AI is specialized AI models that have been trained on curated enterprise datasets. Product leaders must embrace sovereign AI strategies, ensuring their offerings deliver unique value and security tailored to the evolving needs in granularity ...
... You may be tempted by the siren song of self-service AI agent creation tools, which can accelerate agentic AI deployment. But heads of enterprise architecture must prevent agentic AI chaos, such as sprawl, authority drift, “agent babysitting,” or token profligacy, by codifying AgentOps practices now. ...
... involves dynamic customer demands that require revenue management to shift from traditional features to AI-enabled intelligence-driven features. Seek AI-RM&M solutions that facilitate purpose-driven AI transformation and outcome delivery. Insights at a Glance Market Outlook Current Market Landscape Market ...
... decisions the AI sector will make in the next two years will fundamentally shape the next 10 years. We are in springtime now. As AI moves forward, we should minimize the season of fall, where AI fruits are harvested but under dark skies. Instead, we should aim for a long AI summer, where AI brings abundant ...
Analyst(s): Frank Ridder | Frank Buytendijk | Pieter den Hamer | Daryl Plummer | Utkarsh Sharma
... AI adoption in program and portfolio management is accelerating as PPM leaders seek to enhance efficiency, improve decision-making accuracy, and focus on higher-value initiatives. This research curates a comprehensive set of PPM AI use cases and outlines best practices from across industries. Overview ...
Analyst(s): James Boyle | Shivica Mathur | Peter Clegg
... research presents an analysis of 107 use-case examples of intermediate and advanced AI agents used to automate workflows, synthesize data, and boost productivity across customer-facing processes and internal operations. AI leaders can use these quick insights to stimulate positive actions that deliver results ...