... Gartner client? CMOs must stop relying on external agencies for routine website management. By leveraging modern digital experience platforms and using AI to handle web optimization, UX, and SEO tasks, marketing leaders can decrease agency spend and focus teams on strategic digital initiatives. Insights ...
Analyst(s): Halle Stern | Kassi Socha
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... Access Insights Already a Gartner client? AI coding agents require curated context to operate effectively. Software engineering leaders should guide teams to define a context layer, operationalize it into reusable skills and plug-ins, and make it available through a governed internal marketplace. Insights ...
... Access Insights Already a Gartner client? As AI and digital transformation evolve the way work is done, PMO leaders must redesign the project manager role around three capabilities — enabler, fixer, and orchestrator — to elevate the impact in support of evolving business and technology needs. Insights ...
... As AI and agentic systems accelerate enterprise change, current architectures become increasingly obsolete. Heads of enterprise architecture should invest in capabilities that enable dynamic architectures, embedding real-time sensing and continuous adaptation to improve resilience and support AI strategy ...
... Leaders responsible for AI governance play a critical role in enabling their organization’s AI-driven transformation agendas. As a result, they find themselves engaging with boards and executive leaders more frequently. To be effective, these leaders must move beyond delivering AI governance “status reports ...
Analyst(s): Claire Song | Lauren Kornutick | Brian Foster
... Insights Already a Gartner client? With 70% of IT leaders citing security and governance as the top barrier to scaling AI, organizations must reposition governance from a reason to say no to AI into its key enabler. To do this, digital workplace, security and compliance teams must come together to manage oversharing ...
Analyst(s): Max Goss | Rachel O'Farrell | Dan Wilson | Erin Pierre
... Access Insights Already a Gartner client? Driving simple AI agent adoption in AD software products will divide market leaders from laggards through 2030. Product leaders must pace investments in advanced autonomous agents and focus on truly new differentiation to lead in the years ahead. Insights at ...
... Heads of I&O are under pressure to integrate AI agents into their automation strategies while ensuring operational reliability and stability. This research provides a criteria-driven method to select the right mix of deterministic automation and agentic AI automation, ensuring scalable and reliable operations ...
... Access Insights Already a Gartner client? Investment in AI continues to grow, yet much of the value remains stuck in pilots and task-level automation, with activity scaling faster than outcomes. AI alone does not create value; impact requires integrating it into how the operating model works enterprisewide ...