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Research Jul 2026
... Access Insights Already a Gartner client? Physical AI brings AI into the real world across robotics, autonomous vehicles, industrial automation and autonomous operations. Though transformational, currently its hype and risk outweigh business outcomes. CIOs must monitor innovations and maturity to plan ...

Analyst(s):   Himanshu Kumar Ojha   |   Jonathan Davenport   |   Chirag Dekate   |   Sushovan Mukhopadhyay   |   Erick Brethenoux
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Research Jul 2026
... a Gartner client? AI remains a top CFO priority, but scalability, cost and governance challenges are slowing progress. As organizations shift from pilots and experimentation to implementation and adoption, CFOs should use this Hype Cycle to prioritize investments and guide their AI roadmaps and functional ...

Analyst(s):   Alex Levine   |   Ash Mehta
Premium Research Jul 2026
... CIOs fall into the AI efficiency trap, limiting ROI to back-office savings. Data reveals high-growth enterprises treat AI as a capital allocation lever, shifting investments to revenue generation and innovation. This action plan shows CxOs how to reallocate 15% to 25% of their AI portfolio from operational ...

Analyst(s):   David Furlonger   |   Andy Rowsell-Jones
Research May 2026
... Insights Already a Gartner client? Healthcare providers and payers are using AI in payment integrity and revenue cycle management, but now with a new risk: a bot war of endless claims cycles. Healthcare CIOs should invest in using AI agents collaboratively, requiring policies to be machine-executable, increasing ...

Analyst(s):   Connie Salgy   |   Robert Potts   |   Austynn Eubank
Research May 2026
... Insights Already a Gartner client? Most employee listening tools miss whether employees understand the AI strategy and what it means for them. Change the way you approach employee listening in the age of AI to incorporate an assessment of understanding, not just sentiment, to identify risks to execution and ...

Analyst(s):   Catherine Donnelly
Research Apr 2026
... Access Insights Already a Gartner client? The journey to an AI-native workplace requires more than technology. It requires a human compass that keeps employees at the center of your AI strategy. When organizations focus too narrowly on tools or vendor hype, employees are left behind. By navigating this ...

Analyst(s):   Rachel O'Farrell   |   Max Goss   |   Erin Pierre   |   Dan Wilson
Research Apr 2026
... Access Insights Already a Gartner client? As AI technologies mature, CHROs face both an opportunity and an urgency to redefine the value recruiters deliver to both candidates and the business. This guide will help you redesign the recruiter job for the AI era and support recruiters through the change ...

Analyst(s):   Jamie Kohn   |   Jackie Watrous   |   Trupti Raipure   |   Katie Sutherland
Premium Research May 2026
... orchestrating the design, delivery and management of customized learning products focused on business strategy and AI-ready learners. CHROs that proactively reconfigure L&D to incorporate AI’s impact on the work, role design and skills within the function can design an adaptive L&D operating model that delivers ...

Analyst(s):   Rebecca Burton   |   Lee-Anne Vallée
Research Jun 2026
... architecture, but are difficult to produce for overstretched EA teams. Heads of enterprise architecture can use this research collection to learn how AI can boost their teams’ productivity to accelerate reference architecture production. Insights at a Glance Strategic Planning Assumption Impact Actions ...

Analyst(s):   Lucas Kobat   |   Shubhangi Jena   |   Darin Stewart   |   David Sugden   |   Andrei Razvan Sachelarescu   |   Ankita Khilare
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