... Gartner’s AI Leader Effectiveness Survey benchmarked the actions, skills and abilities of AI leaders to empirically determine what impacts the achievement of enterprise business outcomes. Top performers embed AI into the business strategy and attend to workforce transformation. Do you? Overview Contributors ...
Analyst(s): Joseph Denney | Vidhi Maggo | Mike Rollings | Marika Krausova
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... Success with AI deployments requires significant planning for resources and other considerations that many customer service and support leaders overlook. Use this rubric to assess your readiness for your prioritized AI use case(s). When to Use Directions for Use Gartner Recommended Reading Gartner Insights ...
Analyst(s): Ian Elliott | Brett Overbey | Patrick Quinlan
... shifted what developers manage. Now, AI coding agents, while making it significantly easier to develop software and applications, add another layer of abstraction. Today, my “source code” looks different: markdown files instead of boilerplate, MCP integrations for AI agents instead of manual wiring of ...
... This AI briefing examines three important updates for EA leaders: the G7 Summit’s proposed “trusted partner” scheme, Anthropic’s Fable 5 and Claude Mythos 5, and OpenAI’s Frontier Governance Framework. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Auria Asadsangabi | Shubhangi Jena | Lucas Kobat
... Current policies and codes lack specific guidance to help employees navigate ethical dilemmas in AI business decisions, creating inconsistency and risk. CCEOs should embed AI ethics into existing compliance activities to ensure consistent, defensible decisions. Insights at a Glance Issue Impact More ...
... CHROs report only marginal returns despite considerable AI investment in HR. This quarterly updated executive presentation is designed to equip CHROs and their HR leadership teams with guidance on how to effectively deploy AI in the HR function to drive value. Overview Gartner Recommended Reading Gartner ...
... The most expensive mistake organizations make is scaling AI agent deployment before scaling operational control. This playbook provides technology leaders with practical guidance for establishing a robust agent operations capability to scale and sustain agent reliability in production. Gartner Recommended ...
... Unguided AI agents in partner ecosystems can exceed enterprise risk tolerance. CIOs must lead value realization from agents by translating strategic boundaries into safe execution that protects the enterprise from liability. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner ...
... Access Insights Already a Gartner client? Many organizations focus on AI literacy when evaluating GenAI talent, overlooking broader readiness. This research clarifies the literacy-readiness distinction and guides leaders with assessment frameworks and vendor-selection advice for hiring purposes. Gartner ...