... longer exclusive. They are showing that previous preferential AI partnerships do not last. Competitive advantage is shifting from model access to control of the AI stack — compute, data, workflows and distribution — for a new multipolar AI market. Overview Analysis Gartner Recommended Reading ...
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... AI agents can elevate CX, boost agent productivity, and optimize back-office operations. This content provides the key business and technical measures that customer service leaders should monitor to gauge the success of AI agent adoption. Insights at a Glance Strategic Planning Assumption Issue Impact ...
... a Gartner client? The HCM software market is rapidly evolving as agentic AI addresses key challenges in integration, compliance, and automation. Product managers can capture growth by focusing roadmaps on agent marketplaces, AI agent observability, DSLMs, and interoperability protocols. Overview Strategic ...
... infrastructure and delivery capabilities by incorporating AI approaches to demonstrate measurable business value. This ignition guide provides step-by-step support to create an automation strategy that reduces risk and opens opportunities to introduce AI. Overview Steps Gartner Recommended Reading Gartner ...
... layer above OpenAI’s frontier models, where switching costs compound and a growing share of AI spend resides. AI leaders should protect their organizations from switching costs, choosing optimal vendors for their AI journeys. Overview Analysis Gartner Recommended Reading ...
Analyst(s): Alex Coqueiro | Arun Chandrasekaran | Eric Goodness | Mukul Saha | Ben Fieselmann
... software vendors that cannot manage unstructured data will be swept away by the GenAI and agentic AI waves. CPOs must own the control plane for delivering AI-ready data to build alignment with their customers’ AI initiatives. Insights at a Glance Strategic Planning Assumption Issue Impact More Detail Gartner ...
... Access Insights Already a Gartner client? AI failures often stem from overconfidence and reactive governance. To make AI governance more effective, CIOs should embed AI literacy into roles and workflows, thereby reducing risks, improving regulatory readiness, and strengthening organizational resilience ...
... Organizations’ shifting priorities for 2026 are transforming FinOps into a strategic AI value enabler with stronger cross-disciplinary collaboration. Cloud architects can use these insights to adapt FinOps strategies and redefine their path to value. Insights at a Glance Issue Impact Implications Gartner ...
... balancing long-term vision with daily execution. Midsize enterprise CIOs can leverage these insights to refine execution through pragmatic adoption of AI, outsourcing, VMware alternatives and hybrid infrastructure to enable growth. Overview Gartner Recommended Reading Gartner Insights Abstract ...