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Premium Research Jul 2026
... investment and forward-looking dependency on AI to improve business operations and reduce inefficiencies, CHROs are looking for a way to quantify AI’s impact on the total cost and return of the workforce. The insights in this report help CHROs measure and track AI and labor costs. Insights at a Glance Strategic ...

Analyst(s):   Grace Myers   |   Vatsala Syed   |   Jonathan Jackson
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Research Jun 2026
... Insights Already a Gartner client? Mastering synthetic reality and world models are the path to the deterministic reliability required for industrial scale. AI vision providers must pivot from passive perception to autonomous agentic workflows to secure future revenue opportunities. Overview Strategic Planning ...

Analyst(s):   Milly Xiang   |   Laura Heath   |   Alizeh Khare   |   Gunjita Mundeja   |   Nick Ingelbrecht   |   Akhil Singh
Premium Research Jun 2026
... The recent introduction of Workday AI Flex Credits has created cost predictability concerns for customers. IT SPVM leaders should use this research to negotiate Flex Credits effectively, securing price protections, clear usage terms and contractual safeguards to achieve optimized outcomes. Insights at ...

Analyst(s):   Dawn Hubbard   |   Quintin Casper   |   Ishan Anand
Premium Research Apr 2026
... This Gartner research provides a reference roadmap to enable CSP CIOs and tech leaders to drive autonomous, AI-powered network operations, boosting agility, resilience, and efficiency. Discover how to transform data, automation, and agent intelligence into a competitive advantage. Insights at a Glance ...

Analyst(s):   Amresh Nandan   |   Mounish Rai   |   Will Rice
Premium Research Jun 2026
... In the intelligence supercycle, IT services providers risk converting AI adoption into custom, low-margin delivery. Tech GMs must govern the supply chain, execution backbone and commercial models to secure market multiples and improve win readiness. Insights at a Glance Strategic Planning Assumption ...

Analyst(s):   Fernando Almeida
Premium Research Jul 2026
... The old AI value story said AI improved productivity, but the evidence of business value remained thin. A new story is now emerging: CEOs are finally reporting AI-linked business-metric impact at scale. That is a major threshold. But it is not the final value story. The next AI value story will judge ...

Analyst(s):   Sharon Chinn   |   James Anderson   |   Nate Suda   |   Robert Naegle
Premium Research May 2026
... Gartner First Takes Fresh insights on emerging trends The U.S. Department of War’s clearance of eight AI firms for classified networks creates a long-awaited foundation for operational AI. Defense chief information officers (CIOs) must now turn this production-grade stack into a decisive battlefield ...

Analyst(s):   Michael McFerron   |   Sudip Pattanayak
Research Jul 2026
... Gartner client? To maintain a competitive edge in the changing world of AI-influenced consumer habits, this report offers retail supply chain executives strategic perspectives and practical guidance for boosting product visibility on AI-driven platforms. Insights at a Glance Strategic Planning Assumption ...

Analyst(s):   Chap Achen
Premium Research Jul 2026
... compromise, mixing legacy patterns and modern approaches. As AI in OT accelerates and technology work spans the enterprise, this research goes deeper into helping industry CIOs apply Gartner IT Archetypes to modernize, manage risk and effectively scale AI. Insights at a Glance Issue Impact More Detail Gartner ...

Analyst(s):   Ricardo Chang   |   Simon Cushing
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