... Gartner client? Higher education CIOs are under pressure to innovate while reducing costs and improving experience. CIOs can use this research to evaluate AI agent adoption and considerations across security, governance and delivery models to inform investment aligned with desired institutional outcomes. ...
Analyst(s): Marlena Brown
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... Access Insights Already a Gartner client? AI transforms not just HR tasks, but also the services and business value HR must deliver. This drives urgency for different-in-kind HR roles. By preparing for the future role needs of the function, CHROs increase HR’s relevance and value in a rapidly changing ...
... Access Insights Already a Gartner client? AI advances in financial close and consolidation solutions are delivering a more accurate and compliant group-level close. CFOs can extend their use in these tools beyond task automation to include proactive risk management and narrative generation of financial ...
... As AI augments or automates low-complexity tasks, business demand for traditional early career roles is declining. This research explores how CHROs can redefine early career roles and development support to enable higher-value work earlier in careers and free up experienced talent for more complex work ...
Analyst(s): Meaghan Kelly | Annika Jessen | Kaelyn Lowmaster
... Access Insights Already a Gartner client? Without machine-readable operational intent, AI agents cannot reliably protect business outcomes. Heads of I&O should expand agentic NetOps beyond troubleshooting only after defining explicit spec-driven operational intent for priority business journeys. Insights ...
... Access Insights Already a Gartner client? Emerging AI technologies have exposed organizations to a higher degree of risk than other recent technology trends, in the form of both internal and external threats. The good news is that AI use cases are emerging that help to reduce overall organizational risk ...
... Access Insights Already a Gartner client? While AI drives seller efficiency, deal stalls persist. Most CSOs continue to refine AI tools and strategy, but underestimate sales managers as a significant bottleneck. To bridge the gap between saved time and revenue gains, CSOs must position and arm sales ...
... client? D&A leaders face AI initiative failures because agents lack reliable master data context, which often leads to amplified data quality issues. Embed master data management into your context layer to build a trusted foundation, which boosts agent accuracy and helps deliver AI agent success. Insights ...
... Access Insights Already a Gartner client? As employees use AI technologies more frequently in their own jobs, the job of the people manager changes rapidly alongside them. CHROs can use this guide to redesign the people manager job for the AI era and support managers through the change. Insights at a ...
Analyst(s): Katie Sutherland | Ingrid Laman | Carolina Engels