... AI is rapidly automating procurement’s foundational, early level roles, that are critical for developing skills essential to progress into senior procurement roles and overall enterprise success. Chief procurement officers should use this research to redesign early career development to enable future-ready ...
Analyst(s): Bhuvna Arora | Michael Ryan
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... Continuous AI‑driven change is exposing a structural gap in how organizations absorb and sustain digital outcomes. This research recommends CIOs adopt a change office model as an emerging orchestration mechanism, focused on visibility, sequencing, and cumulative impact. Insights at a Glance Strategic ...
Analyst(s): Shawn Murphy | Christiane Groth | Neal Solanki | Matthew Colletti | Leo Brenner | Cynthia Phillips
... As HR leaders shift their AI investments from basic administrative automation to strategic workforce planning, high-technology executives and their teams need to adapt. Success requires balancing immediate sales of fast-ROI operational tools with long-term roadmaps for more strategic use cases. Insights ...
... Access Insights Already a Gartner client? AI vision intelligence is hitting a maturity wall where legacy workflows cannot absorb probabilistic GenAI outputs. Product and innovation leaders must redefine the minimum viable product to align with the minimum viable workflow, as progress and technical excellence ...
Analyst(s): Nick Ingelbrecht | Alizeh Khare | Gunjita Mundeja | Laura Heath | Milly Xiang | Akhil Singh
... AI is reshaping legal pricing, but cost savings won’t happen automatically. General counsel can drive value now by improving pricing data, insourcing or shifting business-as-usual and commodity work to more cost-effective providers, and focusing on active matter management over prescriptive controls. ...
... Access Insights Already a Gartner client? By 2027, procurement functions ready to deploy agentic AI use cases will gain speed, resilience, and competitive advantage. To get there, they must close data gaps, set clear executive expectations, and build trust. This research provides CPOs with a readiness ...
... AI services are converging rapidly as providers assemble agents from the same models and public datasets, leaving little structural room for differentiation. Meaningful advantage now depends on operational and business datasets that providers do not own and cannot reuse across engagements. Insights at ...
... CAEs can improve SOX efficiency and reduce costs by embedding AI into repeatable workflows. The Xerox approach, focused on building auditor confidence, prioritizing high-impact use cases, standardizing execution and measuring results, offers a scalable model for increasing SOX consistency and efficiency ...
... Tech CEOs must treat website AI agents as a revenue conversion capability, not a chatbot upgrade. Building a proprietary agent can turn anonymous digital research into qualified, personalized engagement by combining explicit buyer inputs, approved content, CRM context and governed response workflows. ...