... Gartner First Takes Fresh insights on emerging trends As AI agents multiply, securing workload identities must be a cybersecurity priority. Cisco’s acquisition of Astrix signals that workload identity governance is moving to the center of AI security strategy. Cybersecurity leaders must accelerate adoption ...
Analyst(s): Nathan Harris | Mary Ruddy | Steve Wessels | Michael Kelley
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... CHROs are necessary facilitators between business leaders and IT for successful selection of ways to augment workflows with AI. This guide helps CHROs work with the business to ensure AI solutions address business problems and achieve desired outcomes. Insights at a Glance Issue Impact More Detail Gartner ...
... Access Insights Already a Gartner client? Supply chain leaders are under pressure to leverage the latest technologies, including AI and robotics, while frequently lacking a coherent WMS integration strategy that is critical to deliver value, flexibility, and visibility. This research provides a framework ...
... Access Insights Already a Gartner client? Heads of I&O must strategically use agentic AI to safely advance toward autonomous cloud operations and deliver measurable value. This research details four high-impact cases to help teams build trust, manage costs and automate compliance for future-ready operations ...
Analyst(s): Ross Fomerand | Hassan Ennaciri | Ted McHugh | Daniel Betts
... Access Insights Already a Gartner client? EA teams are being asked to commission AI agents whose accuracy depends on artifact libraries that were never built for machine consumption. Five sequential practices, building on the convert that artifact estate into agent-ready infrastructure without wholesale ...
... Access Insights Already a Gartner client? Rising costs and economic disruption are exposing the limits of reactive customer service. While AI can detect early signs of customer risk, many organizations fail to act. This research shows how leaders can operationalize proactive engagement to reduce demand ...
... Access Insights Already a Gartner client? AMD’s MEXT acquisition is a system economics move, not a memory supply fix. The acquisition shows AI infrastructure competition is shifting from “more” memory to “more efficient” memory as memflation eats up infrastructure budgets. It strengthens AMD’s total- ...
... Security operations teams need to evolve to benefit from new technology and maintain relevance among the hype of AI solutions that promise to replace them. This research outlines the new roles that the SOC will require to enable it to use technology to accelerate their mission and prove their value. ...
... Fifty-nine percent of customer service teams will pursue agentic AI in the next 12 months. Those exploring the technology will find a fragmented market. Choosing the wrong route risks agent sprawl, vendor lock-in and rising costs. Service leaders should use this note to select the right route for their ...
Analyst(s): Brett Overbey | Kim Hedlin | Daniel O'Sullivan