... Insights Already a Gartner client? Tech service providers must take into account new pricing structures in order to avoid significant revenue decline as AI impacts value and volumes. Revenue models must mitigate variable volume risk to maintain revenue streams and ensure that digital workplace revenue remains ...
Analyst(s): Yanni Karalis | David Ackerman
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... resources on sales content and tools that don’t drive high-value deals. Product marketing leaders should empower their teams to use revenue enablement AI insights to focus investments on strategies and assets that contribute to winning top-tier opportunities. Insights at a Glance Issue Impact More Detail ...
... Access Insights Already a Gartner client? AI technology has failed to meet expectations due to tech immaturity, missing capabilities, and lack of interoperability and flexibility. To drive long-term revenue, product leaders must integrate small language models into agentic solutions to improve effectiveness ...
Analyst(s): Roberta Cozza | Niousha Bastani | Ray Valdes
... ERP’s rigidity throttles processes, data and decision speed, leading to missed opportunities in an AI era. ERX flips the script, with real-time orchestration, composable extensions, user-first experiences and native intelligence driving faster decision velocity and continuous adaptability to volatility ...
Analyst(s): Evun Wyer | Neha Ralhan | Johan Jartelius
... AI shockwaves are eroding competitive moats as they change customer journeys, how operations create value and how expertise is delivered. This analysis pinpoints affected moats, where value is migrating to and what CIOs must do to defend today’s economics while building tomorrow’s advantage. Insights ...
... AI and autonomous technologies are shifting R&D activities from manual tasks to strategic thinking, leading to leaner teams composed of deep technical experts. Because building individual technical expertise takes a decade, leaders must immediately prioritize technical capability development to remain ...
... First Takes Fresh insights on emerging trends CFOs are on alert as the latest pricing changes from OpenAI stand to expose enterprises to unpredictable AI costs. CFOs must place strict controls on token limits, context optimization, and model choices to preserve operating margins threatened by vendor price ...
... workflows to fundamentally redesigning processes. This research provides a framework for CSP CIOs to plan and execute business process reengineering for an AI-native operating model. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Will Rice | Amresh Nandan | Mounish Rai
... Fresh insights on emerging trends Cybersecurity leaders must treat AI agents as workload identities that are part of a unified identity fabric. SailPoint’s intended acquisition of Entro shows that machine identities, including workloads and AI agents, are more than just a secondary compliance exercise. Analysis ...