... IT’s role is rapidly transforming, and legacy operating models are no longer fit for purpose. The post-AI job redesign effort, agentic AI, and global instability are forcing CIOs to take an outside-in approach to operating model design. Explore this infographic to learn the essential steps to reimagine ...
Analyst(s): Brandon Germer
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... Already a Gartner client? As reasoning models mature, they are becoming a key enabler of multistep planning and autonomous workflow execution in agentic AI systems. Gartner’s 2026 case-based research helps product leaders make roadmap decisions, prioritize investments, and identify high-value use cases for ...
Analyst(s): Radu Miclaus | Danielle Casey | Walker Black | Vibha Chitkara | Aapo Markkanen | Evan Zeng
... Hyperpersonalization is a rising topic in supply chain management, as AI capabilities open the door to levels of customer information that were previously overwhelming. CSCOs can use this research to understand the implications that hyperpersonalization could have on supply chains and how they can prepare ...
... to outcome-based direct marketing. This document provides the strategic governance and operational strategies CMOs should establish before integrating AI decisioning engines into direct marketing efforts. Insights at a Glance Strategic Planning Assumptions Impact Actions Cautions How to Execute Success ...
... Architect a B2B content ecosystem for answer engines, assistants, and agents with a framework for an agent-ready, AI-first strategy. Pivot content planning, creation, and amplification for machine impact. Identify end-to-end supply chain needs, data unification, team alignment, workflow governance, and ...
... In the retail future where AI agents reshape customer journeys, technology providers’ value is defined by their solutions’ ability to let retailers decide how much decision authority to delegate, to whom, and under what constraints while preserving trust, margin control, and access to demand. Insights ...
... helps sourcing, procurement, and vendor management leaders assess and evolve their knowledge-sharing practices to strengthen decision quality and reduce AI knowledge debt. Insights at a Glance Impact Actions Cautions How to Execute Success Measures Contributors Gartner Recommended Reading Gartner Insights ...
... Across the first half of 2026, the U.S. has gradually built and used the means to switch off or constrain much of the frontier AI that national defense organizations worldwide depend upon. Defense technology leaders must plan for the limitation, disruption or removal of access to frontier models. Insights ...
... Access Insights Already a Gartner client? Product leaders face an AI-led inflection point disrupting the traditional role of product management and creating an existential threat of being sidelined or supplanted. The research in this roundup offers guidance to product leaders so they can not just survive ...