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eBook September 22 2026
... Modernize Tech to Scale AI Responsibly Discover how software engineering leaders can eliminate technical debt and secure AI-ready architectures with Gartner insights. Building AI-ready foundations is a critical mandate for every software engineering leader The rush to implement AI agents has matured into ...
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Research April 16 2026
... experimentation. The Gartner Top AI Insights report help GCs answer four critical questions: What role should legal play in AI governance? How can legal proactively manage AI risks and regulatory compliance? Which Generative AI use cases deliver immediate value? How can legal departments position themselves ...
Premium Research Apr 2026
... stalwart services organization, IBM has positioned itself to overcome this shift with a unique blend of reusable software assets, its AI heritage, and a vast portfolio of AI capabilities. Insights at a Glance Strategic Planning Assumption Issue Impact More Detail Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Tom Coshow   |   Craig Lowery
Research Mar 2026
... client? Leaders often feel pressured to begin AI with self-service modernization despite risks such as limited data readiness, uncertain customer adoption and unexpected added costs. Instead, they should build a strong foundation by prioritizing early AI use cases that deliver clear value and reduce ...

Analyst(s):   Jason Bridge
Research Feb 2026
... Access Insights Already a Gartner client? As AI use grows, so do concerns about risks and liabilities. Leaders responsible for AI must work with insurance decision makers to review policies for AI exclusions and consider adding affirmative AI insurance coverage to supplement existing risk management ...

Analyst(s):   Lauren Kornutick   |   Alissa Lugo   |   Kimberly Harris-Ferrante
Premium Research Feb 2026
... on a multiyear transformational strategy to scale AI to solve critical business problems by proactively promoting AI literacy across the organization. CIOs can follow the bank’s steps and learn the critical components of its talent upskilling and AI governance model. Case Overview Gartner Recommended ...

Analyst(s):   Uri Lerner   |   Thatcher Dunlap   |   Priyanka Shukla
Research Feb 2026
... Access Insights Already a Gartner client? Tech service providers must urgently tailor AI portfolios to specific industries as buying power shifts to business leaders. With the AI market projected at $515.9 billion by 2029, $94.6 billion spend in banking, only those offering industry-focused solutions ...

Analyst(s):   Tom Coshow   |   David Ackerman   |   Arindam Das
Research Mar 2026
... Access Insights Already a Gartner client? Expert AI agents will redefine enterprise software, setting a new standard for agentic AI focused on transformational value and business process automation. Product leaders must invest in AI model innovation, multiagent orchestration expertise, and ops tooling ...

Analyst(s):   Danielle Casey   |   Roberta Cozza
Research Apr 2026
... Already a Gartner client? Agentic AI systems are eclipsing traditional search engines, reimagining product discovery for software buyers as AI agents mediate product evaluations. Product leaders must create accessible, consumable product documentation focused on AI discoverability to inform buying decisions ...

Analyst(s):   Omar Ansari   |   Kevin Quinn
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