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Research Mar 2026
... Access Insights Already a Gartner client? CIOs must define an AI-driven talent strategy, measure workforce readiness, design the right balance of human and technology resources, scale human readiness for AI and evolve labor force agility. Success depends on aligning leadership, investing in people and ...

Analyst(s):   Tori Paulman   |   Kabeh Vaziri
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Premium Research Apr 2026
... First Takes Fresh insights on emerging trends CFOs face rising AI spend with limited transparency into what actually drives costs, from licensing fees and coding token usage to model training and flexible vendor contracts. Learn the six core AI drivers that require CFO-led decisions on funding priorities ...

Analyst(s):   Paul Quinn
Research Apr 2026
... Gartner client? AI investments often fail to deliver business outcomes not due to technology limits, but because CFOs use outdated decision logic to manage a learning capability. This research highlights the key mistakes to avoid and strategies to compound ROI across your organization’s AI journey. Analysis ...

Analyst(s):   Vaughan Archer
Premium Research Mar 2026
... As banks quickly ramp up AI spend, CIOs want to understand what returns they can reasonably expect. CIOs can use this research to understand what types of AI value banks have captured so far, benchmark their own value objectives and set stakeholder expectations. Insights at a Glance Issue Impact More ...

Analyst(s):   Benjamin Seesel
Premium Research Mar 2026
... Treating all custom-built AI agents the same regardless of autonomy and scope will be the primary driver of AI agent failure in the enterprise. Software engineering leaders must implement autonomy-level validation gates and classify custom-built AI agents by their highest intended autonomy level. Gartner ...

Analyst(s):   Shiva Varma
Premium Research Feb 2026
... AI agents create continuous and opaque cost exposure. Software engineering leaders must embed FinOps into AI agent design and operations to monitor cost, behavior, and value in real time. This research explains how FinOps enables continuous optimization, financial accountability, and scalable autonomy ...

Analyst(s):   Bill Blosen   |   Aaron Harrison   |   Deacon D.K Wan   |   Tigran Egiazarov
Premium Research Apr 2026
... Organizations face increasing pressure to deliver AI-ready, high-quality data products rapidly, while maintaining governance and scalability. This research enables data architects to effectively augment AI capabilities across all phases of the data product life cycle, accelerating time-to-delivery and ...

Analyst(s):   Lydia Ferguson   |   Sagnik Das
Research Apr 2026
... Access Insights Already a Gartner client? AI is supposed to liberate us from mundane tasks and destroy more jobs than it creates. This idea rests on substituting AI for people. Instead of the quantity of human tasks, think about their quality and you get a different picture: where employment rises but ...

Analyst(s):   Mark McDonald
Premium Research Mar 2026
... AI capabilities are becoming critical for enhancing loyalty program performance. CMOs and their teams should use this research to understand how generative AI for content generation, segmentation and risk mitigation create more effective loyalty program experiences and increase loyalty program effectiveness ...

Analyst(s):   Brad Jashinsky
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