... AI-augmented workflows are transforming traditional sales roles, changing how the work of selling gets done and who does what. CSOs must redesign seller roles to be future-fit for AI while enabling sellers to focus on human value in buyer engagements. Insights at a Glance Strategic Planning Assumption ...
Analyst(s): Doug Bushée | Greg Hessong
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... Access Insights Already a Gartner client? As AI increasingly drives workforce change, organizations must communicate layoffs clearly and consistently. CCOs should help prevent organizations from “AI washing” by focusing on unified messaging that builds trust, reduces anxiety and maintains positive sentiment ...
... CMOs are caught in an AI productivity trap that yields marginal cost optimization rather than growth. Stop solely optimizing tactics; start optimizing strategy. Use AI, predictive analytics and synthetic data to create a strategic decision support layer for better foresight, agility and adaptivity. ...
... The autonomy of agentic AI brings organizational complexity, pushing PPM leaders to a governance tipping point. To stay relevant, PPM leaders must shift from project governance to drive ecosystem value. This research helps PPM leaders navigate agentic AI complexities to minimize risk. Insights at a Glance ...
... processes. CFOs can follow Atlassian’s customer-centric and composite approach to building an AI-enabled platform for continuous transaction monitoring and troubleshooting. Insights at a Glance Impact Brief Actions AI Use Case Results Gartner Recommended Reading Gartner Insights Abstract ...
... Treating all custom-built AI agents the same regardless of autonomy and scope will be the primary driver of AI agent failure in the enterprise. Software engineering leaders must implement autonomy-level validation gates and classify custom-built AI agents by their highest intended autonomy level. Gartner ...
... AI agents create continuous and opaque cost exposure. Software engineering leaders must embed FinOps into AI agent design and operations to monitor cost, behavior, and value in real time. This research explains how FinOps enables continuous optimization, financial accountability, and scalable autonomy ...
Analyst(s): Bill Blosen | Aaron Harrison | Deacon D.K Wan | Tigran Egiazarov
... Rapid AI adoption and hidden usage expose firms to severe risks. AI leaders supporting board members should use this research to equip their boards with vital questions to hold management accountable. Download the attached presentation slides to build a robust, enterprisewide AI governance strategy. ...
... As marketing’s AI adoption grows, CMOs must rethink their team competencies and skills to maximize returns on investments in emerging technologies. Use this toolkit to advance AI readiness by assessing marketing employees’ core competencies and foundational AI skills. When to Use Directions for Use ...