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Article May 28 2026
... consistent integration of AI. More than half of platform technologies are rated high-value, and 75% are in advanced piloting or deployment. Leaders who invest here deploy AI at scale and realize higher returns. AI agents gain traction but cost unpredictability is a risk AI agents promise big productivity ...
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Premium Research Apr 2026
... This AI briefing examines three important updates: Anthropic’s Project Glasswing, NVIDIA’s open-source model Ising, and NIST’s AI Agent Standards Initiative. Together, these developments reflect a growing shift toward prioritizing security, governance, and responsible AI growth. Insights at a Glance ...

Analyst(s):   Lucas Kobat   |   Shubhangi Jena   |   Auria Asadsangabi
Premium Research Apr 2026
... Rapid AI adoption and hidden usage expose firms to severe risks. AI leaders supporting board members should use this research to equip their boards with vital questions to hold management accountable. Download the attached presentation slides to build a robust, enterprisewide AI governance strategy. ...

Analyst(s):   Avivah Litan   |   Tina Nunno
Premium Research Mar 2026
... As marketing’s AI adoption grows, CMOs must rethink their team competencies and skills to maximize returns on investments in emerging technologies. Use this toolkit to advance AI readiness by assessing marketing employees’ core competencies and foundational AI skills. When to Use Directions for Use ...

Analyst(s):   Kate Fridley
Research February 13 2026
... What Should Legal and Compliance Leaders Know About ChatGPT Risks? Assess the level of risk exposure and build appropriate measures to steer a responsible use of ChatGPT. ChatGPT offers both significant opportunities and several potential risks for enterprise users. Legal and compliance leaders should ...
Research Apr 2026
... Access Insights Already a Gartner client? Narrowly measured AI agent development fails broadly. Software engineering leaders can enhance AI agent quality by implementing diverse metrics, monitoring customer satisfaction, and optimizing team and AI agent performance. Insights at a Glance Impact Actions Cautions ...

Analyst(s):   Jim Scheibmeir   |   C.A. Swan
Research Apr 2026
... Gartner client? Premature staff reductions based on assumptions, not data, create operational disruption and limit AI-driven value. This note equips customer service leaders to use phased AI deployment and workforce planning together for precise, adaptive staffing that sustains service excellence. Insights ...

Analyst(s):   Francesco Vicchi
Research Apr 2026
... Gartner client? AI-optimized servers will continue to grow strongly throughout 2030 due to increasing levels of capital expenditure, primarily by service providers. Concerns around ROI will not deter investments by large service providers who are determined to be at the front of the AI race. Opportunity ...

Analyst(s):   Adrian O'Connell
Research Feb 2026
... can boost sales productivity and outpace competitors by harnessing agentic AI to revolutionize go-to-market strategies. This research note details essential actions for building a vision, deconstructing work and integrating AI to achieve powerful sales results. Insights at a Glance Strategic Planning ...

Analyst(s):   Bill Yetman   |   George Tobias   |   Dan Gottlieb
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