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Premium Research Feb 2026
... This research note provides security architects with a vendor selection criteria tool to help evaluate, compare, and choose AI SOC agents for improved workflow, reduced alert fatigue, and enhanced incident response. Overview Solution Criteria Using the Criteria Toolkit Gartner Recommended Reading Gartner ...

Analyst(s):   Kevin Schmidt   |   Alex Tytarenko   |   Steve Santos
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Premium Research Feb 2026
... interactions and facilitate better accounts payable outcomes. CFOs should reference this implementation guide as they assess, pilot, and operationalize this AI use case. Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Alex Levine   |   Ash Mehta   |   Twisha Sharma   |   Miles Onafowora
Premium Research Mar 2026
... AI is drastically changing how organizations do business and operate. Being “data-driven” is no longer sufficient. As a result, data and analytics strategies must be reimagined with an endgame of being AI-first. The capabilities, competencies and processes required to utilize AI and data must be redesigned ...

Analyst(s):   Alan D. Duncan
Research Mar 2026
... Gartner client? Expectations for AI adoption and usage in marketing continue to be elevated but both results and adoption at scale remain elusive for the majority of B2B organizations. In order to drive scale and real business impact from AI, B2B CMOs need to establish AI COEs to close these gaps and enable ...

Analyst(s):   Jen Kady   |   Nina Maj Fjordvald
Research Apr 2026
... Gartner client? Gartner research shows that organizations can build agentic AI solutions, but many struggle to scale them due to fragmented readiness, uneven adoption, and operational gaps. These lessons focus on how to build agentic AI with scale as the objective, covering data readiness, retrieval foundations ...

Analyst(s):   Aaron Harrison   |   Haritha Khandabattu
Research Apr 2026
... business and technology ecosystem frequently suffer stalled D&A and AI initiatives, as well as misaligned insights. These challenges are exacerbated during periods of strategic realignment. Building robust, cross-functional D&A and AI communities is imperative to overcoming organizational resistance, ...

Analyst(s):   Jamie O'Brien   |   Anirudh Ganeshan   |   Rahael Cherian
Research Mar 2026
... Insights Already a Gartner client? Service and support leaders face significant pressure to adopt AI and deliver ROI, but often lack a clear vision, strategy, or step-by-step roadmap for implementation. AI transformation requires multiyear planning while remaining agile to new technological developments ...

Analyst(s):   Brett Overbey
Premium Research Feb 2026
... AI and agents are fundamentally changing how users interact with digital products. Software engineering leaders must reorient their user experience priorities and investments to adapt to AI-driven change in 2026. Insights at a Glance Strategic Planning Assumption Issue Context Impact Brief Analysis ...

Analyst(s):   Sarah Baumunk   |   Paige Kirk
Premium Research Feb 2026
... This presentation includes 17 high-value case examples of AI, GenAI and agentic AI from the 2025 Gartner Eye on Innovation Awards for Insurance. CIOs should analyze these examples to evaluate how similar AI projects can accelerate innovation journeys and can support business objectives. Overview Gartner ...

Analyst(s):   Hannah Edmunds   |   Sham Gill
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