... Access Insights Already a Gartner client? CSP technology leaders play a central role in implementing AI platforms — a strategic capability that accelerates digital transformation, drives cost optimization, and supports long-term growth. Success requires navigating technical complexity, addressing governance ...
Analyst(s): Mounish Rai
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... The promise of self-healing, AI agent-enabled infrastructure is tempting, but challenging to realize. This research provides infrastructure platform engineers with a survey of the methods that will enable the future of adaptive and proactive infrastructure management and operations. Overview Analysis ...
... China’s gains in AI efficiency are fundamentally shifting the global competitive balance. To remain competitive, CPOs must optimize for efficiency, leverage proprietary data, and make structural decisions on product and GTM focus. Insights at a Glance Strategic Planning Assumptions Issue Context Impact ...
... Access Insights Already a Gartner client? The adoption of AI will dramatically reduce the cost of communications outputs and rebalance the role of the communications function in producing them. CCOs must reprioritize their team’s skills, redesign processes, rethink organizational design and reconceive ...
... The 2026 AI Index Report reveals a rapidly shifting global landscape where model capabilities are converging, infrastructure demands are surging, and agentic AI is advancing but still brittle. CIOs and AI leaders must navigate these shifts, along with sovereignty concerns, to translate adoption into ...
Analyst(s): Lydia Clougherty Jones | Haritha Khandabattu
... Access Insights Already a Gartner client? AI-driven technologies will reshape procurement’s operating model and strategic impact, however CPOs must understand AI’s capabilities, integrate with legacy systems, and ensure data quality. Upskilling talent, managing change, and fostering innovation are vital ...
... A scarcity mindset significantly hampers an organization’s capacity to maximize the value of its AI investments. Instead, digital workplace leaders need to promote an abundance mindset through appropriate messaging and automation initiatives that tap into employee motivation. Insights at a Glance Issue ...
... This Gartner research provides a reference roadmap to enable CSP CIOs and tech leaders to drive autonomous, AI-powered network operations, boosting agility, resilience, and efficiency. Discover how to transform data, automation, and agent intelligence into a competitive advantage. Insights at a Glance ...
Analyst(s): Amresh Nandan | Mounish Rai | Will Rice
... As AI agents move from pilots to production, enterprises stall mainly on trust and integration, not agent development. This research helps leaders understand and prioritize Agent Operations to ensure reliability, traceability, cost control, and accountability at scale. Insights at a Glance Issue Context ...