... Access Insights Already a Gartner client? Traditional reporting lines were built for stable, predictable IT work, not AI-driven initiatives that demand rapid redeployment of scarce skills. To avoid underutilizing talent, CIOs must decouple skills deployment from the org chart so expertise can flow dynamically ...
Analyst(s): Neil Osmond | Neha Kumar
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... CIOs need AI-ready IT infrastructure and operations teams that can enable and scale AI across the enterprise. This pulse check provides structured prompts to assess I&O readiness, identify risks, and prioritize actions — ensuring infrastructure, platforms, and operational practices evolve to deliver ...
... Many AI job impact tools help to understand how AI impacts jobs but rarely deliver actionable insights. This research offers an evaluation of these tools, highlighting their limitations, and alternatives organizations can use to align AI investments with workforce planning and talent strategy. Insights ...
Analyst(s): Emily Rose McRae | Maggie Schroeder-O'Neal | Rania Stewart
... AI blurs the line between HR and IT, creating new capabilities at the tech-talent intersection that neither function can own alone. CHROs must establish a new model of shared ownership with the CIO to embed AI agents, design the human-machine workplace and accelerate AI value. Insights at a Glance Strategic ...
... To thrive amid AI-driven complexity and disruption in the future, CSCOs at healthcare providers should reinvent supply chain processes, upskill talent for technology enablement and adopt AI for operations. This research helps define actions to achieve those goals while driving supply chain resilience ...
... CMOs face pressure to go overseas in pursuit of talent savings. While “nearshoring” and offshoring may deliver cost benefits, AI is changing the equation by automating tasks that were previously well-suited for offshoring. CMOs must understand this new landscape before pursuing an offshore strategy. ...
... Gartner client? Nearly 80% of HR data, including content such as policies, slides, and survey comments, is unstructured and often overlooked. Pursuing AI use cases that leverage this data enables CHROs and their teams to enhance predictive analytics, improve employee experience, and reduce costs through ...
... AI agents promise an autonomous, future-ready HR function, but solution capability confusion increases pilot failure risk. This research offers CHROs seven essential reality checks for their AI agent journey. Applying these checks ensures investments deliver intended, measurable business outcomes. Insights ...
... AI vendor sprawl threatens to dictate architectural choices and cause severe lock-in. CIOs must master this complexity by becoming the apex orchestrator, establishing an enterprise-owned coordination layer to secure control and extract true AI value. Insights at a Glance Strategic Planning Assumptions ...
Analyst(s): Vishnu Kumar | Chet Geschickter | Himanshi Sharma