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Premium Research Mar 2026
... To sustain AI ambitions and value with increasing regulatory mandates, data governance must shift to an embedded and executable operating system. Bank CIOs must hardwire data controls, evidence and accountability into platforms and delivery pipelines based on risk rating. Gartner Insights Abstract ...

Analyst(s):   Ali Merji   |   Sudarshana Bhattacharya
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Research Apr 2026
... Access Insights Already a Gartner client? CIOs who have never scaled a new AI capability before lack business-domain experience, leading to the costly failure of pilots. This note explains how CIOs evolve from a standard “build-versus-buy” technology decision to capability-driven partnerships that orchestrate ...

Analyst(s):   Stewart Buchanan
Research Mar 2026
... Access Insights Already a Gartner client? The rise of agentic AI renders the traditional pyramid-shaped I&O organization obsolete by automating entry-level execution tasks. Heads of I&O must restructure their teams into a diamond shape, centering operations around the “agent owner” role to manage digital ...

Analyst(s):   Joe Antelmi   |   George Spafford   |   Cameron Haight
Research Apr 2026
... Insights Already a Gartner client? Physical AI’s current intelligence split — local reflexive control and slow, nondeterministic cloud-based reasoning — creates issues. Closing this gap with control-grade edge infrastructure is essential to win in physical AI and for product leaders to capture new revenue ...

Analyst(s):   Stacey Yin
Premium Research Mar 2026
... Heads of enterprise architecture can leverage AI to serve as a cost-effective toolmate to the EA team. This research outlines key functional components of an AI-based architecture governance assistant that heads of EA can leverage to improve architecture governance. Insights at a Glance Strategic Planning ...

Analyst(s):   Fred Ganter   |   James Cameron
Research Apr 2026
... Access Insights Already a Gartner client? Heads of I&O must assess AI trends, especially GenAI, to identify critical technologies for enterprise strategy. These insights help heads of I&O evaluate six core AI technologies for their impact on infrastructure, operations, cost, and organizational risk. ...

Analyst(s):   Ryan Shows
Premium Research Apr 2026
... Agentic AI in infrastructure and operations will fail unless leaders mitigate the critical pitfalls inherent in a hybrid human-machine operating model. Heads of I&O must apply strategic I&O agentic AI risk mitigation plans to ensure success and capture productivity gains. Insights at a Glance Strategic ...

Analyst(s):   Chandra Mukhyala   |   Shiva Varma
Premium Research Apr 2026
... Heads of infrastructure and IT operations can compare their AI adoption and AI ROI with 782 peers to see if they are capturing real value or falling behind. Use this benchmark to assess portfolio size, evaluate success rates of use cases, identify safe bets and risks, and pinpoint success drivers. When ...

Analyst(s):   Paul Wang
Premium Research Apr 2026
... AI-driven analytics offer the highest ROI for D&A leaders, boosting business impact up to 42%. Use this research to strategically embed AI in key D&A workflows and accelerate adoption beyond quick wins to maximize long-term value. Insights at a Glance Strategic Planning Assumptions Issue Context Impact ...

Analyst(s):   Adam Ronthal   |   JC Martel, PhD   |   Michael Gabbard
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