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Research Mar 2026
... Gartner client? CIOs are expected to prepare the IT workforce for an AI future that keeps changing. The mistake is “chasing skills of the future.” Instead, build an IT workforce with core capabilities that can adapt and grow with each wave of AI. Insights at a Glance Impact Actions How to Execute Success Measures ...

Analyst(s):   Kabeh Vaziri   |   Alicia Mullery   |   Meghna Joshi   |   Sneha Ayyar   |   Mary Mesaglio   |   Val Sribar   |   Lily Mok
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Research Feb 2026
... insurance CIOs need to prioritize sustainable, long-term business outcomes when deploying AI and automation technologies. This research provides a four-step approach to help CIOs to drive process success using AI and automation technologies. Insights at a Glance Impact Brief Actions Actions and Cautions ...

Analyst(s):   Laurie Shotton
Premium Research Mar 2026
... As vendors increasingly incorporate AI technology into their offerings, legal leaders must stay vigilant for signals that indicate high vendor risk, and adapt their due diligence, contracting and monitoring to manage it. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner ...

Analyst(s):   Stuart Strome
Research Mar 2026
... Gartner client? A generic AI literacy program is a fast path to wasted investment. AI’s uneven use and impact across different jobs and functions demands AI literacy programs that are tailored and contextualized. This research explores how CIOs can tailor learning to unlock AI value, with real-world examples ...

Analyst(s):   Neal Solanki   |   Sneha Ayyar
Research Feb 2026
... Access Insights Already a Gartner client? Infrastructure and operations teams frequently fail to implement effective FinOps for AI projects. Such projects are often experimental and unpredictable, with uncertain timelines and budgets. They are not well aligned to typical FinOps processes and tools. ...

Analyst(s):   Lydia Leong
Premium Research Apr 2026
... Human-driven network operations product strategies clinging to manual dashboards face rapid obsolescence as AI redefines product expectations. There is an urgent need to productize NetOps autonomous reasoning and machine-speed execution. Insights at a Glance Strategic Planning Assumption Issue Impact ...

Analyst(s):   Andrew Lerner   |   Marissa Schmidt
Premium Research Apr 2026
... The rise of agentic AI in SaaS creates new challenges for negotiating transparent, predictable contracts. SPVM leaders can leverage this research to safeguard budgets and business value through effective sourcing and negotiation strategies. Insights at a Glance Strategic Planning Assumption Issue Impact ...

Analyst(s):   Melanie Alexander   |   Jan Cook
Research Apr 2026
... Access Insights Already a Gartner client? Many companies currently rely on AI solutions developed by American or Chinese providers and delivered as SaaS through the cloud. However, as with other cloud based services, there is an inherent risk that these services may not always remain available under ...

Analyst(s):   Tatsuya Ichishi
Premium Research Feb 2026
... HRBPs face a challenging 2026 as AI reshapes work. This document provides HRBPs with strategic insights and actionable steps to align with 2026 future of work trends, focusing on AI integration and overcoming execution challenges. Insights at a Glance The Growing Gap Between Business Goals and Workforce ...

Analyst(s):   Chirag Aggarwal
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