... AI initiatives often improve productivity and appear efficient, yet enterprise cost structures remain flat or rise. CIOs must separate true cost reduction from cost shifting and fund AI as cost reduction only when it permanently lowers the net run rate after all AI costs. Insights at a Glance Strategic ...
Analyst(s): Lauren Wheatley | Shruthi Shankel
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... Gartner client? Regulatory frameworks lag AI controls’ advances, making safety and governance top priorities as jurisdictions implement diverse approaches. Product leaders who proactively implement ”compliance by design” will position their organizations to win their AI race. Overview Analysis Gartner Recommended ...
... Access Insights Already a Gartner client? As AI scales, infrastructure observability shifts from passive monitoring to a core pillar of autonomous operations — where agentic AI drives proactive diagnosis and remediation. This spectrum guides vendor development priorities to meet emerging market demand ...
... AI infrastructure expansion faces ROI, energy, and geopolitical challenges. If AI infrastructure investment drops, it would severely impact the semiconductor supply chain, reducing semiconductor capex and wafer fab equipment spending, and delaying adoption of key technologies. Insights at a Glance Issue ...
... modeling, to capture and communicate business meaning. Combining the two into a semantically enriched data layer provides the foundation for resilient AI and agentic readiness. Insights at a Glance Issue Impact More Detail Contributors Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Thornton Craig | Michael Gonzales | Andrés García-Rodeja
... Service and support leaders risk not maximizing their technology investments if they do not evolve their organizational design for the AI era. These insights outline four critical org structure shifts that support accelerated digital transformation, improve operational efficiency, and deliver a seamless ...
... As AI transforms the sales tech market, CSOs face a pivotal choice: bring on stand-alone RAO vendors, or invest more in their CRMs. This research reveals the strategic trade-offs between the two options, guiding smarter evaluations and investment decisions. Insights at a Glance Strategic Planning Assumption ...
Analyst(s): Steve Rietberg | Dan Gottlieb | Adnan Zijadic | Wendy Butler-Mafuz | Guy Wood
... and maintainable test plans is a complex but essential task to ensure consistent, high-quality software releases. Software engineers now dealing with AI-enabled solutions should use the guidance and template provided in this research to create an effective test plan. Overview Problem Statement The Gartner ...
... Service and support leaders are hoping to cut costs through rapid headcount reduction. But organizations that win the AI transformation race recognize the need to intentionally reshape, not replace, their workforce, and build a strategy around improving the value their employees provide. Insights at ...
Analyst(s): Emily Potosky | Kathy Ross | Daniel O'Sullivan | Brett Overbey | Patrick Quinlan