... First-half 2026 CSCO priorities center on scaling AI capabilities, reengineering cost structures, and building agility amid geopolitical and economic volatility. To deliver on these priorities, CSCOs must close key execution gaps — especially in AI operating models, data, and decision speed — while balancing ...
Analyst(s): Ken Chadwick
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... High-growth firms differentiate by shifting AI from “value-expected” deal mechanics to “value-added” postclose execution. Based on the 2026 Gartner Growth Agenda Survey, CIOs must reorient AI to stabilize talent and accelerate integration, protecting deal value where execution risk is highest. Insights ...
... Already a Gartner client? B2B buyers spot generic AI messaging, and a tech CEO caught passing off AI-generated content as human-led messaging will lose trust, slow rates and even kill deals. Tech CEOs must turn their voices into a structured asset then use AI only to scale, personalize, and transmit that ...
... Gartner First Takes Fresh insights on emerging trends On 22 April 2026, Google announced TPU v8 and Virgo, advancing AI infrastructure with full-stack co-design and reinforcing its AI infrastructure leadership. Heads of I&O should assess these advances and set distinct training and inference strategies ...
... Access Insights Already a Gartner client? Until now, very few CIOs have reported generating AI value that is recognized by CIOs. This research pinpoints a small set of AI practices that amplify executive‑recognized value by compounding value, giving agents autonomy, and expanding human capabilities. ...
Analyst(s): Tori Paulman | Nate Suda | Shanna Grafeld
... Already a Gartner client? Achieving ROI from customer service AI is not a foregone conclusion — despite its potential, most organizations struggle to realize tangible savings. To deliver sustainable value, service and support leaders must manage AI efforts across these three levers: Investment, Costs, and ...
Analyst(s): Brett Overbey | Emily Potosky | Daniel O'Sullivan
... As AI adoption accelerates, organizations are increasingly partnering with large AI platform vendors to deploy multiagent systems. Heads of EA must help their organization avoid limiting its flexibility and ability to innovate due to vendor lock-in. This research shows how to architect for homogeneous ...
... AI data centers are shifting to 800VDC power architecture, enabling higher power density, improving efficiency, and supporting next-generation AI processors. This transition drives the adoption of SiC and GaN semiconductors and integrated power solutions, creating new dynamics for supply chain and reshaping ...
... To secure AI agents and other workloads, identity architects need a Workload IAM architecture that centralizes governance and policy management while leveraging multiple instances of access tools such as workload IdPs, PKIs, secrets management tools, and environment-specific workload identities. Architecture ...